Fleet Service Manager

Company: Serafini Transportation Corp.
Job Type: Full-Time
Pay: $52,000/yr Bonuses (Pay commensurate w/ experience)
Location: Binghamton, NY
Work Environment: Non-Union
Division: Service Department

About Us

Serafini Transportation Corp. is a locally-owned, non-union transportation company serving the Southern Tier of New York. Our services include Non-Emergency Medical Transportation (NEMT), school bus operations, and private charters. We are known for our safety-first approach, reliability and professionalism.

Job Summary

We are seeking a Fleet Service Manager that is responsible for the daily management of fleet maintenance operations, including preventative maintenance, repairs, safety inspections, vendor coordination, and regulatory compliance. This leader ensures maximum fleet uptime, safe operations, and cost-effective service management across all vehicle types.

General Accountabilities

Fleet Maintenance & Operations

• Manage all preventive maintenance schedules for a mixed fleet of buses, vans, and specialty vehicles.
• Diagnose mechanical issues and oversee repairs to minimize downtime.
• Ensure availability of road-ready vehicles for daily operations.
• Maintain accurate service records for all vehicles (DOT, FMCSA, 19-A where applicable).

Compliance & Safety

• Ensure compliance with DOT, FMCSA, NYSDMV, OSHA, and company policies.
• Oversee 45-day/90-day inspection cycles, annual inspections, and brake certifications.
• Maintain electronic and physical maintenance logs and DVIR documentation.
• Coordinate with Safety & Compliance on driver write-ups, defect reporting, and corrective actions.

Leadership & Team Management

• Supervise mechanics, service technicians, and shop assistants.
• Assign repair orders and monitor productivity and workmanship.
• Train staff on proper diagnostic and repair procedures.
• Enforce safety protocols and maintain a clean, organized shop environment.

Vendor & Inventory Management

• Manage parts inventory, shop supplies, and purchasing.
• Build and maintain relationships with vendors and external service providers.
• Review and approve invoices, quotes, and repair estimates.
• Track and control maintenance-related expenses to meet budget targets.

Reporting & Administration

• Prepare weekly fleet condition reports and operational KPIs.
• Track major repairs, warranty claims, and breakdown trends.
• Recommend fleet replacement priorities and lifecycle planning.

Job Qualifications

• 3–5 years of experience in fleet maintenance management or a related automotive/diesel role.
• Strong knowledge of diesel engines, gas engines, electrical systems, and hydraulic systems.
• Experience with buses, paratransit vehicles, and/or commercial fleets preferred.
• Understanding of DOT, FMCSA, and NY state inspection requirements.
• Ability to read diagnostic data and utilize fleet maintenance software.
• Strong communication, leadership, and organizational skills.
• Valid driver’s license (CDL B with P/S endorsements a plus; company may assist with upgrading).

Skills

• Strong problem-solving skills and attention to detail
• Team building
• Organizational skills
• Basic computer skills for maintenance record-keeping

Benefits

• Health insurance (medical, dental, vision)
• Paid time off / Paid Holidays
• Uniforms and PPE provided
• Supportive team environment
• License Fee Reimbursement and CDL upgrade support