Community Liaison - Hospice

At Seaport, we believe that Nursing is the noblest of professions. Our team is trained and motivated to deliver superior clinical outcomes and high patient and family satisfaction. It is through our team’s dedication to deliver life changing service that we be become the “provider of choice” in the community that we serve.

A career with Seaport requires a commitment to making work fun and CELEBRATING successes; delivering and holding each other to the HIGHEST STANDARDS of care and professionalism; continual LEARNING; treating others as PEOPLE whose interest matter as much as our own; being innovative while using GOOD JUDGEMENT. One other thing about our work culture; we know that in order for our patients to receive the care they deserve; we need to put our EMPLOYEE’S FIRST.

JOB DESCRIPTION

A hospice Community Liaison develops a positive working relationship with doctors, nursing facilities, and hospitals who refer clients to hospice. Your responsibilities include communicating the benefits of home health care to these professionals and families, educating the community about hospice services, and conducting sales calls to existing and potential referral sources, such as a new hospital. Expect to interact with health care professionals daily, promote hospice services, and attend trade shows to create additional business. Other duties include maintaining a sales territory and finding new opportunities to meet monthly sales goals

DUTIES & RESPONSIBILITIES

• The Community Liaison determines primary decision makers and proactively builds positive, solid working relationships with members of the medical community and partners.

• Promotes and positions Hospice's patients care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.

• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.

• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.

• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.

JOB REQUIREMENTS

• Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required.

• At least three years of experience in health care marketing management preferably in hospice care operations.

• Ability to market aggressively and deal tactfully with customers and the community.

• Knowledge of corporate business management.

• Demonstrates good communications skills, negotiation skills, and public relations skills.

• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

ABOUT THE COMPANY

Seaport Hospice is a subsidiary of the Pennant Group. We offer the best of both worlds – The backing and stability of a proven healthcare “giant”, with the permission to operate as locally as if it were our own San Diego based business.

What makes us unique besides our culture of high performers and exceptional care. At Seaport Hospice, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in San Diego.

We operate with the Core Values as our guide:

• Celebration

• Accountability

• Passion for Learning

• Love One Another

• Intelligent Risk Taking

• Customer Second

• Ownership

Seaport Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Pay: $80k annually