Technical Project/QA Manager

Position Summary

• Lead technical projects from planning through delivery, ensuring projects are completed on time, within scope, and aligned with business objectives.
• Manage software development project timelines, requirements, risks, dependencies, testing plans, and release readiness.
• Oversee quality assurance processes to ensure applications, integrations, reports, APIs, and system changes meet functional, technical, security, and compliance requirements.
• Serve as the bridge between business stakeholders, development teams, QA resources, infrastructure teams, vendors, and executive leadership.

Key Responsibilities

• Manage end-to-end technical projects, including scope definition, requirements gathering, scheduling, execution, testing, deployment, and post-release support.
• Work with business stakeholders to document clear business requirements, functional specifications, acceptance criteria, and project success measures.
• Translate business needs into actionable technical tasks for development, QA, reporting, database, infrastructure, and vendor teams.
• Build and maintain project plans, timelines, milestones, risk logs, issue trackers, and status reports.
• Lead recurring project meetings, sprint reviews, requirement sessions, QA reviews, and deployment readiness meetings.
• Track project deliverables and ensure team members are accountable for assigned tasks and deadlines.
• Identify project risks, blockers, scope changes, and resource constraints, then escalate appropriately with recommended solutions.
• Coordinate releases across development, QA, UAT, production support, infrastructure, and business operations.
• Ensure project documentation is complete, accurate, and maintained throughout the project lifecycle.
• Provide executive-level project updates, including status, risks, timelines, dependencies, and business impact.

QA Management Responsibilities

• Own and manage the QA process for assigned projects, enhancements, integrations, and production releases.
• Develop QA strategies, test plans, test cases, regression testing plans, and user acceptance testing processes.
• Review requirements and technical specifications to ensure they are testable, complete, and clearly defined.
• Coordinate manual and automated testing activities across applications, databases, APIs, reports, file processes, and third-party integrations.
• Validate that defects are properly documented, prioritized, assigned, retested, and closed.
• Ensure QA testing covers functional requirements, edge cases, data validation, security considerations, user permissions, performance, and production impact.
• Lead defect triage meetings and work with developers, business users, and support teams to resolve issues.
• Establish QA metrics, including defect counts, severity trends, test coverage, pass/fail rates, reopened defects, and release quality.
• Ensure production releases meet quality standards before approval for deployment.
• Continuously improve QA processes, templates, testing standards, and release control procedures.

Technical Skills

• Strong understanding of the software development lifecycle, Agile/Scrum, Waterfall, and hybrid project delivery models.
• Experience managing projects involving web applications, APIs, databases, reporting, batch processing, cloud systems, and integrations.
• Ability to understand technical architecture, data flows, system dependencies, and release risks.
• Experience with SQL-based systems and the ability to validate data, review queries, and understand database-driven applications.
• Familiarity with QA tools, ticketing systems, test management platforms, DevOps pipelines, and source control workflows.
• Ability to work with developers on defect analysis, root cause review, and release validation.
• Understanding of security, access control, audit requirements, and compliance-driven software delivery.

Requirements

• 3yrs years of experience in technical project management, QA management, software delivery, or a related technology leadership role.
•   Bachelor’s degree in Information Technology, Computer Science, Business, Project Management, or a related field preferred.
• Strong written and verbal communication skills.
• Ability to write clear business requirements, technical documentation, QA plans, status updates, release notes, and executive summaries.
• Experience with SQL Server, Azure DevOps, Jira, Postman, Selenium, Playwright, or similar tools.
• Experience with API testing, data validation, file processing, reporting validation, and system integration testing.PMP, Scrum Master, Agile, ISTQB, QA, or similar certification preferred but not required.