Security Surveillance Coordinator (Montego Bay)

• The Security Surveillance Coordinator is responsible for monitoring, reviewing, and maintaining surveillance systems to ensure the safety and security of Company employees, assets, facilities, and operations. This role supports the investigation of security incidents, ensures compliance with Company security protocols, and provides timely reporting of unusual activities or breaches.

Key Responsibilities:

• Surveillance Monitoring & Security Operations
• Incident Investigation & Reporting
• Access Control & Facility Security
• Compliance & Policy Enforcement
• Communication & Coordination

Skills & Competencies:

• Strong observation and attention to detail.
• Ability to identify unusual patterns and potential security risks.
• Excellent written and verbal communication skills.
• Strong investigative and analytical abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Good judgment and decision-making skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office applications and security reporting systems

Qualifications & Experience:

• High school diploma or equivalent required; tertiary certification in Security Management, Criminal Justice, or a related field is an advantage.
• Minimum of 2–3 years’ experience in security operations, CCTV surveillance, investigations, or a related field.
• Experience in a BPO, corporate, or high-volume operational environment is preferred.
• Working knowledge of CCTV systems, access control systems, and incident reporting processes.