Manager, Brand Updates

Job ID: 264365
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Merchandising
Remote Eligible:Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Position: Manager Brand Updates

Location: Field Support Center (FSC), San Francisco

Merchandising:

Our merchandising team is constantly building brands, starting trends, and developing entirely new product categories. These experts roll up their sleeves and advise our brands on the best way to bring our clients what they crave—and what they will be craving soon. Our product pipeline is so robust and exciting that many of the items that will be most in-demand in our stores next year don’t even exist yet. And our merchants don’t stop at selection—they bring the assortment to life through breakthrough curation and storytelling across our stores and digital properties.

Your role at Sephora:
As our Manager Brand Updates, you are responsible for the project management of the brand update process. Involves extensive coordination between brands, third party vendors, and internal teams. May have direct reports, Project Managers & Specialists: 

• Manage a whole world/category of a world on behalf of the updates team, become the key leader in all cross functional projects involving that world/category.
  • Manage merchant & brand relationships for this world/category with the PM and strive for continued improvements and relationship growth within the world/category.
  • Project Manage the update process and timelines.
• Determine or influence vendor assignment by brand based on brand needs, supplier capabilities, capacities and growth plans.
• Work with PM and / or Specialist to identify updates and global issues. Determine and define corrective action plans if needed.
• Quote and manage the budget for any new or updating internal projects.
  • Process all invoices and work with AP as needed for the above projects
  • Attends monthly budget tracking reviews
• Manage and review Project Manager and Specialist to include training in processes, fixtures, standards, and technical skills.
• Partner with cross functional teams to identify or create new processes in support of company growth.
• Provide training for cross-functional teams and brands on brand updates fixtures and processes.
• Continue to evolve Brand Standards and Policies and Procedures guides with support from Project Managers.
• Attend quarterly strategy and evaluation meetings with brands or vendors.
• Provide feedback for test/prototype store and fixture designs as they are established.
• Continually developing depth of fixture knowledge based on evolution of our stores.
• Elevate issues from calls to cross-functional partners.
• Calculate weekly store workload and ensure that the Workload Optimization Team has accurate labor hours for total operational workload planning. 
• Participate in monthly team store visits to execute Updates.
• Leads proto reviews in partnership with Vendor, speaks to merch ops standards, fit/ function, updatability, and viability in store.
  • Travel is often required for prototype review attendance.
• Ongoing monitoring of vendors, lead monthly/ quarterly vendor notes calls to discuss areas of improvement, communication, transparency, accountability, pricing, and on time delivery as part of Vendor Scorecard.          
  • Gather feedback from other internal partners as needed.
• Other special projects at the discretion of the Updates Director.
• Respect for All, Teamwork, and Initiative

We’re excited about you if you have:

• Minimum 5 years in Project Management Experience
• High-level problem solving and analytical skills with good judgement
• Ability to communicate information and ideas so others will understand
• Ability to prioritize and manage time effectively in a fast paced and complex environment
• Strong communication skills, oral and written with comfort presenting and delivering to leadership
• Technical skills – MS Office (Excel- SASS cubes, Pivot tables, V-lookup, Word, PowerPoint); retailer merchant systems with ability to pull and merge data from various systems and reports to make data driven decisions
• The ability to travel

The annual base salary range for this position is $117,000.00 - $126,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Salary : $117,000 - $126,000