Director Of Marketing & Communications

Reporting to the CEO, this role sits at the center of the organization. It is responsible for shaping our brand, leading creative direction, and ensuring that our programs and communications are clear, compelling, and consistent.

This is a high-volume, fast-moving environment with multiple stakeholders. Priorities will evolve, and this role requires someone who can adapt quickly while maintaining quality and focus. You will lead a small internal team and external partners, while remaining personally accountable for the quality and output of the work.

Program Marketing & Engagement (Primary Focus)

• Lead marketing across all program areas, ensuring strong visibility, participation, and engagement
• Partner closely with program leaders to translate priorities into clear, effective marketing
• Build simple, repeatable systems to improve how programs are supported across channels
• Ensure marketing is timely, coordinated, and reflects the quality of The Center
• Balance competing priorities across programs, with clear judgement on what matters most and when

Creative Direction & Design (Hands-On)

• Serve as the creative lead for the organization, setting the standard for visual and creative output
• Design and contribute directly to materials across digital, print, and campaigns as needed 
• Oversee and guide internal and freelance design resources to ensure quality and consistency
• Maintain a high standard of taste and quality, with the judgement to refine and push work to a stronger final product

Content, Voice & Channels

• Own the voice of The Center across all communications
• Lead development of content across email, social, website, and campaigns
• Ensure output is clear, cohesive, and aligned across channels

Fundraising & Executive Communications

• Develop fundraising and sponsorship materials, including donor decks and campaign narratives
• Partner with the CEO and Board Chair on key communications and special projects
• Translate programs and impact into clear, compelling materials that support giving

Magazine & Key Publications

• Oversee development and production of The Center’s magazine
• Ensure a high standard quality, relevance, and consistency in editorial and design
• Partner with internal stakeholders to shape content that reflects the community

Marketing Structure & Clarity 

• Bring clarity to how the organization communicates across programs and audiences
• Establish practical workflows and expectations to improve speed and consistency
• Ensure marketing is aligned, focused, and easy to understand across The Center
• Lead a small, hands-on team across design, content, and social media
• Manage freelance creative resources as needed

• 8–12 years of experience in marketing, communications, or creative roles
• Strong creative and design ability, with a willingness to execute, not just direct
• Actively uses AI and modern creative tools to enhance how work is developed, produced, and scaled across marketing and design
• Experience operating in fast-paced, multi-stakeholder environments
• Ability to simplify messaging and bring structure to complex organizations 
• Strong judgement and communication skills, with the ability to navigate competing priorities and stakeholders while maintaining clarity and standards

• Programs are consistently well-prompted, well-attended, and easy to understand
• Creative output is clear, cohesive, and elevated across all channels
• Messaging is consistent and aligned across the organization
• The magazine and key communications reflect a high standard of quality
• Fundraising materials are compelling and effective
• Internal stakeholders are well-supported, with marketing that is responsive, structured, and improves the quality and clarity of their work