Security Dispatcher

Job Description

We are seeking a reliable and detail-oriented Security Dispatcher / Communications Officer to support daily security operations in a fast-paced environment. This position serves as the communication hub between security personnel, supervisors, and management by monitoring activity, coordinating responses, documenting incidents, and ensuring accurate communication.

The ideal candidate has strong communication skills, the ability to multitask, and experience working in security, dispatch, public safety, or a similar operations environment.

Responsibilities

• Monitor security communications and respond to incoming calls and radio traffic
• Dispatch security personnel as needed and coordinate responses
• Maintain accurate logs, reports, and incident documentation
• Communicate important updates between officers, supervisors, and management
• Monitor alarms, cameras, and security systems
• Assist with emergency response coordination
• Track officer activity and ensure proper reporting procedures are followed
• Provide professional customer service and support to internal teams

Qualifications

• Previous security, dispatch, communications, military, law enforcement, or public safety experience preferred
• Strong verbal and written communication skills
• Ability to remain calm and professional during high-pressure situations
• Strong attention to detail and organizational skills
• Ability to work independently and make sound decisions
• Basic computer skills and ability to learn security software systems

Preferred Qualifications

• Virginia DCJS Security Officer certification preferred
• Experience with security operations centers (SOC), dispatch centers, or command centers preferred
• Experience using radios, access control systems, or surveillance systems

Schedule

• Must be available for assigned shifts, including evenings, weekends, and holidays as needed
• Schedule details will be discussed during the interview process

Apply Today

If you are dependable, professional, and interested in supporting a security operations team, we encourage you to apply.

The available schedules we are hiring for are as follows:

• 7a-3p
• 3p-11p
• 11p-7a

Responsibilities:

• Respond to call offs and other issues that officers are having
• Notify account managers of any issues and help to resolve those issues in a timely manner
• Maintain strong communication between officers and account managers to ensure that posts are filled
• Monitor and maintain company tracking system
• Handle disciplinary issues that are results of call offs and missed shifts

Qualifications:

• Strong candidates will have their Active VA DCJS license, however this is not a hard requirement
• 2 years previous experience in security dispatch or another similar dispatch field
• Strong written and verbal communication skills
• Strong attention to detail

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

• Health insurance

Work Location: In person

Salary : $18