What are the responsibilities and job description for the Commercial Security System Technician position at Sentrixx Security Solutions?
Company Description Established in 2009, Sentrixx Security Solutions offers Double Edge Design to help employers create a secure environment for their employees while considering their personal preferences and habits. Unlike other security vendors that rely solely on technology to solve their client's needs, we firmly believe that human beings are just as important as the latest technology. Team members work with advanced security technologies that support safe, efficient, and modern facilities. The organization values technical excellence, reliability, and customer-focused service in every project.
Role Description This is a full-time, on-site Commercial Security System Technician role based in the Omaha, Nebraska Metropolitan Area. This technician role installs, configures, and tests commercial security systems such as access control, CCTV, intrusion detection, and related low-voltage equipment. Daily responsibilities include reading and interpreting plans and wiring diagrams, pulling and terminating cables, mounting devices, programming panels and software, and performing system startups. The role involves troubleshooting and repairing system issues, conducting preventive maintenance, and documenting work performed in accordance with company and customer requirements. The technician collaborates with project managers, other field technicians, and clients to ensure security solutions are delivered on time, meet specifications, and comply with applicable codes and standards.
Qualifications
- Hands-on experience with commercial electronic security systems, including access control, video surveillance (CCTV/IP), and intrusion detection.
- Ability to read and interpret electrical schematics, construction drawings, and manufacturer documentation.
- Skill in low-voltage wiring, cable management, device installation, and basic networking for connected security equipment.
- Proficient in troubleshooting, diagnosing, and resolving hardware and software issues in security systems.
- Strong organizational and documentation skills, including accurate service reporting and recordkeeping.
- Effective verbal and written communication skills and the ability to work collaboratively with team members and clients.
- Commitment to safe work practices, adherence to job-site protocols, and attention to detail in all tasks.
- Valid driver’s license with clean driving record and ability to travel locally to customer sites as required.
- Relevant technical training or certification in low-voltage systems, security systems, or building automation is preferred.
- Previous experience in commercial, industrial, or institutional environments is beneficial.
- Minimum 3–5 years of experience in commercial electronic security systems.
- Experience programming and troubleshooting enterprise access control systems and IP Video.
- Strong understanding of IP-based security technologies and low-voltage systems.
- Ability to independently service and commission systems in the field.
- Experience with commercial construction environments.
- Strong communication and customer service skills.
- Organized, self-motivated, and dependable.
THIS IS NOT AN ENTRY LEVEL POSITION
Preferred:
• Technical degree in Electronics, Electrical Technology, Networking, or related field.
• Manufacturer certifications are a plus.
• Networking knowledge including IP addressing and PoE systems preferred.
Preferred Locations:
- Omaha, NE (2 Open Positions)
- Lincoln, NE (1 Open Position)
What We’re Looking For
We are looking for a motivated technician who can work independently, solve complex technical issues, and professionally represent our company in the field. The ideal candidate takes pride in quality workmanship, communicates well with customers, and has strong troubleshooting ability across integrated commercial security systems.