Lead Field Technician (Criminal Justice) - San Antonio

For over 30 years, Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs.

Sentinel Offender Services was recently acquired by Allied Universal and will integrate into Allied Universal Electronic Monitoring in December 2026. Candidates joining our team prior to the integration will initially be hired as Sentinel employees under Sentinel’s current employment and benefit programs and will transition to Allied Universal Electronic Monitoring as part of the December integration. This is an exciting time to join our team as we bring together Sentinel’s decades of industry experience with the resources and reach of Allied Universal.

Job Type: Full-Time

Schedule: Monday - Friday / 8:00AM - 5:00PM

Pay: $18.25/hr - $18.50/hr

Benefits:

• Health Insurance
• Paid Time Off
• Dental Insurance
• Vision Insurance
• Employee Assistance Program

Definition

The Equipment Installer/Technician is an entry level position for an Electronic Monitoring, GPS, and Breath Alcohol Testing equipment installer. The installer is primarily responsible for performing equipment installations, removal and troubleshooting of all equipment, along with daily client scheduling and inventory control.

Job Expectations Essential Functions

· Install and remove various electronic monitoring equipment as requested using directed safety precautions.

· Provide support for service and maintenance of equipment.

· Keep accurate records of service calls

· Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.

· Process alarms as required during shifts if applicable to program requirements.

· Assist with data entry of activity schedules as required.

· Telephone calls to participants when needed for equipment or collection purposes.

· Maintains calibration and repair records for all equipment serviced.

· Shipping and receiving functions for equipment and supplies per established procedures.

· Diagnosis and repair of EM equipment as outlined in company procedures.

· Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts

Education

HS diploma or equivalent; experience

Knowledge Skills Abilities

· Basic computer skills

· A reliable form of transportation to ensure job attendance

· Practice time management to meet tight deadlines due to program equipment installation requirements

· Must be able to work flexible work schedules if needed

· Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel

· Effective customer service skills

· Ability to work independently and maintain an effective and efficient level of service

· Ability to prepare written reports and maintain accurate records

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.