What are the responsibilities and job description for the Senior Patient Access Representative position at Sentara?
Full Time, Days 8am to 4:30pm
The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.
Up to $1,500 Sign-On Bonus for Qualified Candidates!
Education
HS - High School Grad or Equivalent
Certification/Licensure
CHAA, CRCR, or CRCS certification required within six months of hire.
Experience
2 years of Customer Service and/or Data Entry
2 years of previous experience in a healthcare environment
Associate or bachelor’s degree in Lieu of two years of experience
Proficiency in Keyboarding
Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Leadership, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
Salary : $1,000 - $1,000,000