What are the responsibilities and job description for the Patient Care Specialist position at Sentara?
Sentara Family Medicine Physicians is now hiring a full-time Patient Care Specialist in Gloucester, VA!
Hours
Monday - Friday, 7:00AM - 5:00PM. Staff will rotate shifts within these hours.
Overview
As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
- HS Diploma (Required)
- Associate Level degree or higher in lieu of the required experience will be considered
Experience
- 3 years Customer Service experience (Required)
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office