Sentara Health is hiring a Full-Time Day-shift

Manager, Operational Process Improvement Engineer for the Operations Improvement team

Primary responsibility is to lead a team of Process Improvement Senior Engineers/Engineers helping Sentara make significant changes in clinical or operational processes with a strategic or operational focus. The manager will interface with senior leaders and help identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology, assign appropriate team members and ensure projects are conducted successfully. Responsible for the design, project planning and implementation of process improvement projects (Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, etc.) which cut across divisions and departments. Manages multiple projects for multiple senior leaders simultaneously and be able to prioritize to meet tight timelines. Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people. Responsible for managing staff personnel to include coaching, mentoring, and annual performance evaluation.

Education

• Bachelor's Degree in Industrial Engineering required

Certification/Licensure

• Lean Six Sigma Black Belt certification required.
• Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, Prosci preferred.

Experience

• 5 years of experience required in process improvement engineering and mapping. Experience with workflow redesign, labor management and productivity, change management, Vizient benchmarking, project management, and data analysis preferred.
• Must understand the operational, financial, and human resource implications of large-scale change efforts. Previous successful experience with large-scale change efforts required.

Mission Statement: "Operational Process Improvement leverages engineering methodologies and expertise in operations and processes to drive enterprise-wide improvements in strategic initiatives, cost reduction, revenue enhancement, resource utilization, and consumer experience."

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