What are the responsibilities and job description for the Document Management Associate II position at Sentara?
Document Management Associate II
Responsible for gathering medical record documentation or attorney requested documentation in a timely, accurate fashion to satisfy requests of revenue cycle team members as part of collection efforts. Able to handle high volume, highly confidential and time sensitive information, while focusing on accuracy. Interacts with clinical departments and external attorneys and requires the ability to demonstrate professionalism and high levels of customer service.
Ability to operate basic office equipment in a fast-paced environment. Effective organizational skills. Strong written and verbal communication skills. Positive attitude, attention to detail, questioning attitude, willingness to collaborate with leadership and other team members to continuously improve processes.
This is a Hybrid position
Education
- High School Diploma or equivalent
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Two (2) years of related revenue experience
- Organized
- Attention to Detail
- Medical and legal records (Collection/storage)
- Time Sensitive documents
Salary : $1,000 - $1,000,000