What are the responsibilities and job description for the Patient Access Representative position at Sentara Hospitals?
City/State
Charlottesville, VAWork Shift
Weekend DaysOverview:
Sentara Rockingham Memorial Hospital is hiring a Patient Access Representative - Part Time Weekend schedule
Part-time weekend coverage at the Main Hospital 2nd floor Imaging location. Must be available day shift or evening shift depending on department needs, between the hours of 7am - 11pm, every Saturday and Sunday. Possible shifts would be 7am-530pm and 1230pm-11pm.
The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. Explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They will explain and collect co-payments, deposits and outstanding balances, and perform transactions securely. Greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. May also perform scheduling, pre-admission and discharge duties and provide supervision and patient information updates to families in waiting rooms.
Education
- High School Diploma or Equivalent (Required)
- Associate's or Bachelor's degree can be considered in lieu of two years of experience
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Customer Service OR Data Entry - 2 years (Required)
- Demonstrated proficiency in computer keyboarding skills (Required)
- Knowledge of third-party payers, ICD-9/ CPT coding and medical terminology (Preferred)
- Interpersonal skills
- Proper grammar, spelling and punctuation
Extensive training provided for entry-level candidates and opportunities for advancement provided.
Talroo - Allied Health, admitting, registration, insurance verification
Benefits: Caring For Your Family and Your Career
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Benefits:
Vacation & Paid Time Off, Health Insurance, 401K PlanSalary : $5,250