What are the responsibilities and job description for the Manager, Nursing and Patient Care Services, Acute Care Services position at Sentara Health?
RN Manager, Nursing and Patient Care Services, Acute Care Services
Location: Sentara Norfolk General Hospital – Norfolk, VA
Department: Nursing and Patient Care Services
Lead with Purpose. Inspire Clinical Excellence. Advance Patient Care.
Are you an experienced RN with a passion for leadership and a drive to make a broader impact? Sentara Norfolk General Hospital is seeking a motivated and dedicated RN Manager, Nursing and Patient Care Services to oversee and guide the daily operations of one or more clinical areas within our nationally recognized healthcare system.
This is your opportunity to step into a pivotal role where clinical expertise meets visionary leadership.
About the Role
As the Manager of Nursing and Patient Care Services, you’ll be responsible for ensuring the smooth, effective, and compassionate delivery of care within your designated clinical areas. You’ll lead by example—modeling best practices, promoting collaboration, and driving performance aligned with Sentara’s mission of safety, quality, and patient-centered service.
This manager would be responsible for Patient Care Supervisors, Bed Tower, 24/7 Observation Unit, Transition Unit, Transition to Home/Discharge Lounge and Telemetry covering about 80-100 FTEs.
Key Responsibilities:
Oversee the daily operations of assigned units or departments
Foster a high-performing nursing team through coaching, mentorship, and support
Ensure compliance with safety, quality, and regulatory standards
Collaborate with physicians, leaders, and staff to enhance patient outcomes and satisfaction
Promote professional development and a positive, inclusive work environment
What You’ll Need to Succeed
We’re looking for a clinical leader who’s ready to take the next step in their nursing career—someone who combines compassion with confidence and professionalism with presence.
Required Qualifications:
Active Registered Nurse (RN) license in Virginia or compact state
Bachelor’s degree in Nursing (BSN)
Minimum of 5 years of RN experience in a hospital or acute care setting
Preferred Qualifications:
Prior leadership or charge nurse experience
Critical Care Experience
Strong communication, organizational, and decision-making skills
Master’s degree in Nursing or Healthcare Administration (a plus)
Why Sentara Norfolk General Hospital?
As a Level I Trauma Center and teaching hospital, Sentara Norfolk General stands at the forefront of clinical innovation, education, and community care. As part of the Sentara Healthcare system, you’ll gain access to:
A competitive salary and performance-based incentives
Comprehensive benefits including health, dental, vision, and retirement plans
Ongoing education support and tuition reimbursement
A culture grounded in excellence, growth, and compassion
Be the Nurse Leader You Were Meant to Be
If you're ready to elevate your career and lead teams that change lives every day, we want to hear from you. Join us at Sentara Norfolk General and help us shape the future of healthcare—starting today.
喙 Apply now and step into a leadership role where your voice, your vision, and your experience matter.