Sentara is hiring an IT Specialty Analyst!

This position is fully remote.

Overview

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements.

Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases.

Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include:

• Works independently with general supervision.

• Problems faced are difficult but typically not complex.

• May influence others within the job area through explanation of facts, policies, and practices.

Education

• 3 years of relevant experience with a degree (Required)

or

• 5+ years of relevant experience without a degree (Required)
• Experience in lieu of a Bachelor’s Degree

Certification/Licensure

• EPIC Resolute Professional Billing certification (required)
• Epic Claims certification or EPIC Charge Router certification can be considered with no professional billing certification

Experience

• 3 to 5 years of relevant experience (Required)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Keywords: Talroo-IT, EPIC, EPIC PB, EPIC Professional Billing, EPIC Charge Router, EPIC Claims, Community Connect, Single Billing Office, SBO