What are the responsibilities and job description for the Administrative Associate position at Sentara Health?
Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.
Hours/Shift: Full-time, Swing Shift, working Monday, Tuesday, and Wednesday nights from 4 p.m. to 4 a.m. and working Monday, Tuesday, Wednesday, and Thursday nights from 4 p.m. to 12 midnight.
The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.
Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Education
High School Grad or Equivalent (Required)
Associate or Bachelor’s Degree (Preferred)
Experience
Microsoft Office Knowledge, including Word and Excel (Preferred)
Medical Office Experience (Preferred)
Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)
Excellent Communication Skills (Strongly Preferred)
Transferable skills, for example: one year or more in a call center or customer service application program (Preferred)
Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center