What are the responsibilities and job description for the Accounts Receivable Specialist I position at Sentara Health?
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Accounts Receivable Spec I
Managing accounts receivable accounts (Reference Lab) , ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.
The AR Specialist I (Reference Lab) should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.
Position can be on-site at the Sentara Patient Accounting Building or following sign-off on all training/education, you may discuss a Remote schedule with the Supervisor
Full Time, 40 hours a week (day shift)
If Remote work status is selected your Onboarding and Training will be provided remotely for you also
Education
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Norfolk, VA
Work Shift
First (Days)
Overview:
Accounts Receivable Spec I
Managing accounts receivable accounts (Reference Lab) , ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.
The AR Specialist I (Reference Lab) should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.
Position can be on-site at the Sentara Patient Accounting Building or following sign-off on all training/education, you may discuss a Remote schedule with the Supervisor
Full Time, 40 hours a week (day shift)
If Remote work status is selected your Onboarding and Training will be provided remotely for you also
Education
- High School Diploma or Equivalent
- No specific certification or licensure requirements
- High School diploma or equivalent
- 1 year of Healthcare related experience, specifically in the area of Revenue Cycle
- Preferred Revenue Cycle experience of Billing, Follow-Up, insurance, Registration and/or Payor experience
- Preferred knowledge of Payor Websites
- Behind scenes Account Receivable collections from Payors (not patient-facing)
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Salary : $5,250