What are the responsibilities and job description for the RCM A/R Team Lead position at SENTA Partners?
SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Summary
The A/R Collector is responsible for collecting denied or pending insurance claims through insurance calls, on-line portal status and overall trend analysis.
Key Responsibilities
- Reviews account information from various sources
- Places telephone calls to appropriate insurance companies
- Rebills accounts as necessary
- Recommends rules to be put in place to reduce denials
- Reviews account information to determine accuracy of contractual adjustments to account balances.
- Answers inquiries from insurance companies regarding balances
- Meets quota of minimum 60 claims/day
- Trend Analysis to leadership on a weekly basis to improve practice collections
What We Offer
- Comprehensive Health Benefits (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability
- Holidays & Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Retirement Contribution Program - 401(K) Match