What are the responsibilities and job description for the Front Office Coordinator position at SENTA Partners?
Reston Ear, Nose, & Throat, an affiliate of SENTA Partners, is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose and Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients.
SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
We are looking for a pleasant, customer-oriented, reliable professional to work interdependently with the Reston ENT team to help provide the highest quality patient care experience.
Responsibilities include:
- Greet patients warmly when performing check-in/out procedures
- Collect and post payments
- Answer phone calls and schedule appointments
- Ensure patient information is accurate and updated
- Review eligibility and calculate patients’ financial responsibilities prior to their visit
- Prepare medical records for patients, physicians, and other requesting entities
- Perform other administrative duties to support our practice
What We Offer:
- Comprehensive Health Benefits (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability
- Holidays & Paid Time Off (PTO)
- Employee Assistance Program (EAP)