What are the responsibilities and job description for the Technology Solutions Specialist position at Sensor Tower?
Sensor Tower is looking for a Technology Solutions Specialist to join our Innovation and Strategy team as it continues to grow, scale and deliver custom enriched advertising and app data to some of our highest value clients. This is a great opportunity to be involved in strategy and decision making process for the US region, as well as make a lot of impact and contribute to further business growth.
What you will focus on:
- Implement and manage Sensor Tower data connections, leveraging APIs, SQL, Snowflake, Cloud Buckets, and orchestration tools.
- Collaborate with Customer Success, Sales, Product, and Engineering teams to ensure seamless customer implementations.
- Design and maintain data delivery solutions tailored to customer use cases, ensuring reliability and scalability.
- Partner with Sales teams to understand customer needs for data delivery outside the Sensor Tower platform.
- Address ad-hoc data requests, troubleshooting and resolving issues related to data access and delivery channels.
- Provide expert technical guidance on Sensor Tower’s technology, features, and methodologies to prospects and customers.
- Conduct technical training sessions (remote and in-person) on Sensor Tower’s data capabilities, methodologies, and feature sets for product and marketing teams.
- Act as a trusted advisor, helping customers define and refine their integration strategies.
- Build and nurture client relationships through strategic communication across multiple channels.
- Assess the feasibility of data solutions for both new and existing customer engagements.
- Work closely with Product teams to define and refine data feed program requirements.
- Advocate for Sensor Tower’s data solutions, ensuring clients maximize value from our services.
Experience we are interested in:
- 2–4 years of experience as a Solutions Consultant or Technical Account Manager in a SaaS or technology consulting environment, supporting enterprise accounts.
- Strong understanding of RESTful APIs, database management systems, complex data structures, ETLs and pipeline management/orchestrationSolid knowledge of digital advertising or the mobile industry is a plus.
- Advanced proficiency in Python,SQL, Excel
- Experience with data querying and visualization to extract insights beyond the numbers (a BIG PLUS).
- Ability to analyze and interpret data, crafting cohesive, data-driven narratives.
- High capacity to learn and adapt to new technologies, terminologies, and products.
- Experience leading meetings and presentations in both pre-sales and post-sales capacities.
- Excellent communication, presentation, and consulting skills with a service-driven and sales-oriented mindset.
- Flexible, adaptable, and highly organized, with a passion for learning and professional growth.
Please note:
- Upon joining, the official title for this role will be Manager of Technology Strategy