What are the responsibilities and job description for the AWS Connect Contact Center Developer position at Sensiple Inc.?
Job Details
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Senior AWS Connect Contact Center Developer @ Omaha, NE (Onsite)
Please find below the details of the position.
Senior Developer- Omaha, NE (Onsite)
Job Description:
An Amazon Connect development lead with "agent builder" capability is a senior technical expert responsible for designing, developing, and deploying advanced, AI-powered contact center solutions.
Required Skills & Experience
- Amazon Connect Expertise: Strong hands-on experience designing and building contact flows, managing routing profiles, queues, and security profiles.
- AI/ML Knowledge: Experience with Generative AI tools and frameworks (e.g., Amazon Bedrock, LangChain, OpenAI) and integrating AI/Agentic AI solutions with contact center platforms.
- Cloud Development: Proficiency in AWS cloud services (Lambda, API Gateway, DynamoDB, etc.) and programming skills in Python, Node.js, or Java.
- Development Practices: Familiarity with version control tools (GIT) and CI/CD practices (CloudFormation, Terraform).
- Problem-Solving: Strong analytical and troubleshooting skills to address complex technical and operational issues.
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to saranyar at sensiple dot com
Regards
Sensiple Inc.,
saranyar at sensiple dot com
7 3 2 2 8 3 0 4 9 9 Ext 373
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.