What are the responsibilities and job description for the Order Management Specialist position at Sensience?
Company Background
Sensience is a leading global manufacturer of highly engineered sensing, control, and sealing components.
We deliver mission-critical protection and valuable data for a wide range of systems, including appliances, heating, air conditioning, refrigeration units, industrial process equipment, motor vehicles, and aerospace. We have nearly 3,000 employees worldwide across 7 manufacturing facilities dedicated to keeping people and their homes safe.
Sensience brings a track record of over 75 years of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth – working together with our customers as valuable partners, helping to meet their critical objectives. We recently re-established ourselves as an independent company and looking for entrepreneurial minded candidates to help our company grow.
Position Summary
We are seeking an Order Management Specialist to support our Sales/Customer Service department. They will generate and maintain customer information and shipping products.
Position Responsibilities
This is not a position for which sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future are not eligible for hire.
Sensience is a leading global manufacturer of highly engineered sensing, control, and sealing components.
We deliver mission-critical protection and valuable data for a wide range of systems, including appliances, heating, air conditioning, refrigeration units, industrial process equipment, motor vehicles, and aerospace. We have nearly 3,000 employees worldwide across 7 manufacturing facilities dedicated to keeping people and their homes safe.
Sensience brings a track record of over 75 years of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth – working together with our customers as valuable partners, helping to meet their critical objectives. We recently re-established ourselves as an independent company and looking for entrepreneurial minded candidates to help our company grow.
Position Summary
We are seeking an Order Management Specialist to support our Sales/Customer Service department. They will generate and maintain customer information and shipping products.
Position Responsibilities
- Maintain customer master information
- Enter customer purchase orders; generate shop order picking tickets for material and production
- Maintain and schedule finished goods in stock to be shipped to ensure on-time delivery
- Process return material paperwork and issue credits
- Process customer change orders in the systems and distribute accordingly
- Prepare necessary documents for domestic and international shipments in compliance with U.S. export laws
- Generate shipping waybills using FedEx, UPS, or DHL software/websites
- Generate and distribute customer invoices
- Generate and distribute monthly booking and invoicing reports for outside sales representatives
- Generate daily bookings report and shipping log
- Maintain and update the BBB log daily
- Maintain customer purchase order files (filing/scanning)
- Perform other miscellaneous duties and special assigned as required
- Requires a High School diploma or equivalent
- Minimum of two years in an Administrative Support role; preferably in a manufacturing environment
- Basic math skills
- Basic computer skills
- Strong organization skills and attention to detail
This is not a position for which sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future are not eligible for hire.