Administrative Assistant / Full-Time

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1250997 **SeniorsPlus** is dedicated to providing information and assistance to older people and adults with disabilities so that they may make informed choices and lead enriched and healthy lives. Our core services fight isolation and support independent, healthy living. We are searching for a full-time Administrative Assistant to work at the Lewiston location. The **Administrative Assistant** provides administrative support and receptionist duties to the agency by answering incoming calls, greeting visitors, and performing various administrative tasks in support of departmental needs. **Responsibilities Include**:

• Providing excellent customer service to clients, service providers, visitors, employees, and volunteers by demonstrating high regard and respect for all individuals in person or on the phone.
• Maintaining general knowledge of agency services and assistance with triage of calls as well as providing information to callers and scheduling appointments.
• Maintaining information and referral requests logs.
• Operating a multi-line switchboard in a professional and personable manner by answering all incoming calls, transferring calls to the appropriate staff or taking messages when
• Processing incoming cash, checks, and credit card payments according to Fiscal Department procedure(s) and Administrative Assistant
  
  

Procedure Manual.

• Responsible for taking credit card payments over the phone using secure website Merchant Center.
• Managing registration for various Community Services programs and classes to include the Education Center, remote classes and events held in Androscoggin, Franklin, and Oxford counties, and assisting with scheduling client appointments.
• Managing reminder calls to clients of appointment the next day and ensuring staff and volunteers receive their appointment schedule via email for the next day.
• Processing and distributing all incoming and interoffice mail.
• Managing incoming faxes and emailing them to appropriate staff in a timely manner.
• Adheres to all procedures in the Administrative Assistant Procedure
  
  

Manual.

• Providing assistance with additional projects, as assigned. **Minimum Qualifications:**
• Associate degree from a two-year college or technical school plus 2
  
  

years of experience in a responsible secretarial/administrative position, -

• OR** a combination of related experience and training.
• Valid Maine Drivers License **Benefits:**
• Health insurance
• Dental insurance
• Vision program
• Life insurance
• Short Term Disability Insurance
• Reimbursement Accounts
• Pension Plan
• Employee assistance program
• Paid time off
• Paid Holidays **Schedule & Pay:**
• 36 hours per week
• Monday to Thursday 8:00am 4:30pm
• Friday 8:00am 12:00pm -
  
  

\$17.60 - \$21.00/per hour based on qualifications and experience Interested candidates should submit a letter of interest and resume to or: Human Resources SeniorsPlus 8 Falcon Road Lewiston, ME 04240 **SeniorsPlus is an Equal Opportunity Employer**