What are the responsibilities and job description for the Housekeeping Director position at Senior Star?
Housekeeping Director (Environmental Services Leader)
At Senior Star, we believe the environment we create shapes the experience our residents live every day. As our Housekeeping Director at Dublin Retirement Village, you won’t just oversee cleaning—you’ll lead a team that creates comfort, dignity, and peace of mind for every resident who calls our community home.
This is a leadership role for someone who takes pride in details, builds strong teams, and understands that exceptional service starts behind the scenes.
What You’ll Do (Your Impact)
Lead a Top in Class Housekeeping Team
At Senior Star, every associate plays a role in creating a community where people feel known, supported, and at home. As a Housekeeping Director, your work sets the foundation for that experience—every day.
#INDDUB
At Senior Star, we believe the environment we create shapes the experience our residents live every day. As our Housekeeping Director at Dublin Retirement Village, you won’t just oversee cleaning—you’ll lead a team that creates comfort, dignity, and peace of mind for every resident who calls our community home.
This is a leadership role for someone who takes pride in details, builds strong teams, and understands that exceptional service starts behind the scenes.
What You’ll Do (Your Impact)
Lead a Top in Class Housekeeping Team
- Build, schedule, and lead a high-performing housekeeping team across apartments, common areas, and shared spaces
- Set clear expectations and coach your team to deliver consistent, high-quality results
- Train, develop, and retain team members who take pride in their work and care for residents
- Conduct regular quality checks and elevate standards continuously
- Ensure all resident and community spaces are clean, comfortable, and well-maintained
- Champion safe practices, including proper chemical use and emergency procedures
- Partner with Maintenance and Sales teams to prepare apartments for new residents
- Manage inventory and ordering of supplies within budget
- Oversee laundry services for residents and community needs
- Set monthly goals that go beyond routine cleaning to elevate the overall environment
- Welcome new residents by walking them through housekeeping services and expectations
- Respond to requests, concerns, and special needs with professionalism and empathy
- Stay attentive to resident well-being and communicate any concerns to leadership
- Experience leading or supervising a housekeeping or environmental services team
- Strong attention to detail and pride in creating clean, organized spaces
- Ability to coach, develop, and motivate a team
- Knowledge of cleaning standards, safety practices, and operational efficiency
- Professional, dependable, and collaborative approach
- A genuine desire to make a difference in the lives of seniors
- A role where your leadership directly impacts resident experience
- A team culture rooted in Legendary Hospitality, Teamwork, and Leadership
- The opportunity to build something meaningful—not just maintain it
- Varied schedule to ensure coverage and support across all days of the week
At Senior Star, every associate plays a role in creating a community where people feel known, supported, and at home. As a Housekeeping Director, your work sets the foundation for that experience—every day.
#INDDUB