Receptionist/Clerk

Receptionist - Always Best Care, Princeton

Location: Princeton, NJ

Job Type: Full-Time

About Always Best Care

Always Best Care of Princeton is committed to delivering compassionate, quality care to seniors in our community. We pride ourselves on providing exceptional support to both our clients and our dedicated caregivers.

Job Description

We are seeking a reliable and organized Receptionist to join our Princeton office. As the first point of contact for clients, caregivers, and visitors, you will play a vital role in supporting our care team and ensuring a welcoming, professional front office environment.

Key Responsibilities

• Scheduling Support:
• Assist with scheduling nurse assessments and coordinating appointments for new and existing clients.
• Confirm and remind staff about weekend shift assignments.
• Telephone Management:
• Answer incoming calls promptly and courteously.
• Transfer calls to the appropriate departments or team members.
• Take accurate messages and ensure timely communication.
• Attendance Monitoring:
• Track and manage missed clock-ins and clock-outs from caregivers, following up as needed to ensure timekeeping accuracy.
• Client Relations:
• Support client relations by handling queries, providing information, and addressing concerns with professionalism and empathy.
• HR & Administrative Assistance:
• Assist the Human Resources team with onboarding new caregivers, including document collection, training scheduling, and follow-up tasks.
• Perform general office duties such as filing, copying, scanning, and data entry.
• Other Duties as Assigned:
• Support various office and administrative functions as needed to ensure smooth daily operations.
  
  

Qualifications

• Previous experience as a receptionist, administrative assistant, or in a similar customer-facing role preferred.
• Excellent communication and organizational skills.
• Comfortable using multi-line phone systems and basic computer applications (email, scheduling software, Microsoft Office).
• Ability to multitask and manage competing priorities.
• Professional, friendly, and compassionate demeanor.
  
  

Benefits

• Competitive hourly wage
• Supportive team environment
• Opportunities for growth and advancement
• On-the-job training
  
  

Always Best Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today to join a caring, high-performing team and make a meaningful difference in the lives of seniors in Princeton!