What are the responsibilities and job description for the Branch Manager - Home Care position at Senior Solutions - Administrative?
Description:Senior Solutions Home Care is an independently owned, locally operated non-medical in-home care agency serving seniors and disabled residents across Tennessee. For over a decade, we've provided personalized in-home care support from activities of daily living and companionship to care management and technology-enabled options to help our clients remain comfortable in the homes they love.If you're currently working (or recently worked) in home care, perhaps as a care coordinator, lead caregiver, field supervisor, or office support team member and you're ready to grow into a true leadership role, this may be the opportunity you've been waiting for! We are looking for someone with a foundation in home care, a genuine passion for helping others, and a willingness to learn to join our team as a Branch Manager for the Memphis region, overseeing field-based operations within a 50-mile radius. As a Branch Manager you will be:The face of the company in the communityA hands-on leader supporting clients and caregivers in the fieldA key driver of quality, growth, and accountability Someone trusted to make decisions, solve problems, and lead with integrityYou'll spend most of your time in the community within client homes, supporting caregivers, meeting referral partners, and ensuring care is delivered the right way. What You'll Do: Conduct in-home client visits, assessments, and satisfaction follow-upsSupervise and support caregivers through coaching, QA visits, and accountability Address client concerns and resolved issues with professionalism and urgencyParticipate in sales and intake activities to help grow client censusBuild relationships with referral partners and community organizationsEnsure quality of care, policy compliance, and documentation standardsServe as an escalation point for urgent or high-impact issues when neededYou will receive training and mentorship to build confidence in each of these areasPerks and Benefits: Salaried position paid weekly Medical, dental, vision insurance401(k) retirement planCompany care with gas card for work travelPaid Time Off (PTO) with cash out opportunity Paid holidaysDaily pay optionDiscount program through AccessPerksFree Employee Assistance Program (EAP)Work from home when not in the fieldThis Role Is Ideal If You:Have 1 - 3 years of experience in non-medical home care or a related community-based roleHave supported caregivers, clients, scheduling, intake, or field operationsAre ready to step into a leadership role and expand your responsibilitiesWant to learn sales, supervision, QA, and operationsAre motivated by growth, responsibility, and impactHave a hunger to learn - you do not have to have done it all, we will provide extensive training and supportIf you're passionate about care, ready to step into leadership, and excited to grow with a community-focus company, we encourage you to apply! Senior Solutions Home Care is an equal opportunity employer who values diversity and inclusion. Requirements:1-2 years of customer-facing, caregiving, healthcare, service, or community-based experienceValid driver’s license, auto insurance, and ability to travel within a 50-mile radiusAbility to lift up to 30 lbs and perform routine physical tasksStrong interpersonal, communication, and relationship-building skillsMust pass background and check drug screening per state and company standardsHigh school diploma or GED (preferred)Experience in home care, community health, social services, or outreach roles (preferred)Familiarity with the communities served or shared lived experience with local populations (preferred)Comfort navigating multiple systems, apps, or client management systems, preferred (preferred)Experience in field-based roles, business development, or community engagement (preferred)
Salary : $38,500 - $48,000