6 Month Follow-Up Care Coordinator- Bilingual, Spanish

Senior Services Associates, Inc. is a non-profit agency dedicated to sustaining and improving the quality of life for mature adults, persons with disabilities and their caregivers by providing access to the social services they need. We are dedicated to preserving their independence, promoting mental and physical well-being, and protecting their rights and dignity.

General Description Of Role:

Provides professional case management to clients 60 years of age and older through:

• Interviewing clients and assessing needs.
• Completion of 6 Month Follow-Up home visits in accordance with Illinois Department on Aging and Senior Services Associates’ respective policies.
• Assisting clients in accessing needed services (internal and/or external).

Reports To:

Care Coordination Unit Supervisor

Education Requirements:

• Must be a RN, or a BSN or a BA/BS degrees in social science, social work, or related field. May substitute one year of program experience (defined as assessment, provision, and/or authorization of formal services for the elderly) for each year of college education.
• An LPN with one year of program experience (defined as assessment of and provision of formal services for the elderly and/or authorizing service provision).
• This requirement may be waived for persons hired/serving in this capacity prior to rule adoption (IDOA 220.605 a 1-4)

Job Duties & Responsibilities:

• Administer the appropriate intake forms, including a comprehensive needs assessment.
• Maintain complete and detailed case notes. This includes documentation of all client contacts, follow-up and of termination of services.
• Maintain all required department records and complete forms accurately and in a timely manner.
• Keep a daily log, maintaining records of appropriate billings and tracking time spent on each program.
• Develop and maintain a comprehensive knowledge of all relevant service and support programs needed to serve clients.
• Complete entirety of 6-month follow up process including scheduling of visits, completing the pre-visit checklist as well as the home visit, submitting billing documents and case recording, and completing reassessments as needed.

Other Job Requirements:

• Must have personal transportation and be willing to travel to client homes across multiple counties (Southern Kane and Kendall Counties).
• Applicant must be bilingual Spanish-speaking.
• Must be willing to attend training sessions and meetings where an occasional overnight stay may be required.
• Willing to enter into potentially uncomfortable physical settings to deal with clients.

Key Skills Required:

• Patient listener when required
• Detail -oriented, maintains thorough and accurate records.
• Able to deliver uncomfortable information in such a way as to minimize adverse reactions.
• Must be level-headed, able to act/interact appropriately in emotional situations.
• Must maintain absolute privacy of client information/data.
• Must have knowledge of computer operation and keyboard skills.
• Must have good communication and writing skills.
• Must be able to manage own time effectively and balance several daily appointments spread through a large geographic area.
• Ability to multi-task while keeping the proper priorities in place.
• Able to maintain confidences.
• Ability to establish credibility and influence with others inside and outside of the organization.
• Must have a helping attitude with clients as well as peers within the organization.
• Ability to solve problems effectively utilizing all of the community resources available.
• Recognize the nuances of a situation and have the ability to adapt his/her personal approach to the needs of the situation.

Benefits:

Generous Vacation and Sick Time

401-K matching

11 Paid Holidays

3 Paid personal days per year

Health Insurance Options

Dental and Vision Plan Options

Mileage Reimbursement

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

***Staff who stay with the agency for 6 months receive a $1,500 employee retention bonus.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Education:

• Bachelor's (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Aurora, IL 60506 (Required)

Work Location: In person

Salary : $22 - $24