What are the responsibilities and job description for the High Point Meals on Wheels Coordinator position at Senior Resources of Guilford?
Full-time position (37.5 hours) with Senior Resources of Guilford
High Point Meals on Wheels Coordinator
Hours: Monday through Friday, 8:30 am – 5:00 pm (full-time)
Location: High Point office (Roy B. Culler Senior Center) and Greensboro office (1x/week)
Supervisor: Director of Nutrition Services
Position Overview:
Support of the agency by managing program-related activities, coordinating Meals on Wheels client services, and assisting with community outreach and program operations. This role requires strong organization, communication, and interpersonal skills, as well as the ability to multitask in a fast-paced, service-oriented environment.
Duties and Responsibilities:
- Oversee daily Meals on Wheels distribution at the High Point office.
- Daily monitoring of Servtracker CXM to confirm all routes are being delivered correctly by volunteers.
- Reset and clean electronic tablets to ensure they are functioning properly for daily use.
- Create, print, and organize Meals on Wheels paperwork for volunteers and clients, including menus, consumer contribution letters, organization updates, and educational handouts.
- Recruit new volunteers through community presentations, flyers, and social media to ensure route coverage.
- Train new volunteers and re-train current volunteers who need further support at the High Point office or their organization site.
- Gather all volunteer information on each individual volunteer, add information in Scheduler, and educate volunteers on Scheduler usage.
- Work as a team with leaders of volunteer groups to receive their route lists, enter the volunteers into Scheduler, and fill any open routes.
- Assist in planning the High Point volunteer appreciation event.
- Contact new and current High Point Meals on Wheels clients to schedule initial assessments and reassessments.
- Complete all chart entries and Servtracker entries for new and current clients.
- Add new clients to Servtracker and ARMS as assessments are completed, and updated reassessments in both systems as they are completed.
- Create/change client meal schedules and holds in Servtracker.
- Work 1:00 – 5:00 pm on Wednesdays in the Greensboro office completing any necessary paperwork, gathering necessary items, etc. to help productivity in the High Point office.
- Other duties as assigned.
Experience/Educational Background:
- Bachelor’s degree in social work
- Experience working with older adults and/or volunteers preferred
- Experience with non-profit or human services agencies preferred
Job Type: Full-time
Pay: $37,000.00 - $43,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Application Question(s):
- Are you available from 8:30am - 5pm Monday - Friday?
- Do you have a BSW degree (at a minimum)?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $37,000 - $43,000