What are the responsibilities and job description for the Care Coordinator / Healthcare Office Manager position at Senior Helpers?
Care Coordinator / Home Care Office Manager
Senior Helpers - Farmington Hills & Rochester Hills, MI
Pay: $20-$25/hour (based on experience)
Schedule: Full-Time | Monday-Friday
Senior Helpers is seeking an organized, energetic, and compassionate Care Coordinator / Office Manager to support our growing home care team as we open a new office. This position plays a key role in client intake, care assessments, scheduling coordination, marketing support, and caregiver staffing coverage.
Key Responsibilities
Senior Helpers offers a supportive team environment, supplemental health benefits for those that qualify flexible scheduling, earned sick time (EST), ongoing training opportunities, career growth potential, and the opportunity to make a meaningful difference in the lives of seniors and families every day.
About Senior Helpers
Senior Helpers is a nationally recognized leader in in-home senior care, helping seniors remain safe and independent at home. Our team proudly serves families throughout Southeastern Michigan with compassionate, high-quality care focused on dignity, safety, and independence.
Apply today to join a growing team making a difference in the lives of seniors and their families every day.
Senior Helpers is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.
Senior Helpers - Farmington Hills & Rochester Hills, MI
Pay: $20-$25/hour (based on experience)
Schedule: Full-Time | Monday-Friday
Senior Helpers is seeking an organized, energetic, and compassionate Care Coordinator / Office Manager to support our growing home care team as we open a new office. This position plays a key role in client intake, care assessments, scheduling coordination, marketing support, and caregiver staffing coverage.
Key Responsibilities
- Coordinate new client intake and on-boarding
- Assist with in-home assessments and care plan setup
- Manage caregiver scheduling and shift coverage
- Help fill open caregiver shifts and respond to call-offs
- Support marketing and referral relationship activities
- Answer client and family inquiries with professionalism and urgency
- Maintain accurate client and caregiver records
- Support recruiting, on-boarding, and office operations as needed
- Experience in home care, healthcare, staffing, or scheduling preferred
- Strong communication, customer service, and organizational skills
- Ability to multitask in a fast-paced environment
- Comfortable handling urgent staffing and client needs
- Proficient with Microsoft Office and scheduling software
- Reliable, dependable, and team-oriented
Senior Helpers offers a supportive team environment, supplemental health benefits for those that qualify flexible scheduling, earned sick time (EST), ongoing training opportunities, career growth potential, and the opportunity to make a meaningful difference in the lives of seniors and families every day.
About Senior Helpers
Senior Helpers is a nationally recognized leader in in-home senior care, helping seniors remain safe and independent at home. Our team proudly serves families throughout Southeastern Michigan with compassionate, high-quality care focused on dignity, safety, and independence.
Apply today to join a growing team making a difference in the lives of seniors and their families every day.
Senior Helpers is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.
Salary : $20 - $25