What are the responsibilities and job description for the Homecare Scheduler position at Senior Helpers McKinney?
Lead your office team to success! Our organization is looking for an organized, outgoing self starter to join our growing team. In this position, the Scheduler will manage scheduling, maintain physical and electronic files, inventory/ordering office supplies. The Scheduler will also assist with a variety of clerical and administrative duties. These tasks include greeting clients/caregivers, answering phones, managing email, mail correspondence and calendars. As the first point of contact, the Scheduler needs to maintain a professional appearance and a warm and sincere demeanor at all times, via telephone and in-person.
Enjoy Our Job Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pay on Demand
Office Scheduler Duties and Responsibilities
- Scheduling.
- Answer all calls in a warm and professional manner.
- Filing.
- Meet and greets for new clients/Caregivers.
- Respond to emails
- Manage mail correspondence
- Greet clients, caregivers and visitors
- Help maintain office calendar
- Perform data entry and filing tasks.
- Manage inventory of office supplies
- Ensure all communication is sent in a timely manner according to policy
- Answer and screen incoming phone calls in a pleasant, courteous manner
- Input client leads into home care software, and create and send client welcome packets and prospect information
- Input caregiver information into home care software
- Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation
- Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible
- Perform other clerical tasks as needed and assigned
Office Coordinator/Scheduler Requirements and Qualifications
- High school diploma or GED certificate
- Associate degree or bachelor's degree preferred, but not required.
- Home care/ Home health scheduling experience required
- Caregiving experience required
- Administrative or clerical experience required.
- Experience with Clear Care/Wellsky software REQUIRED
- Computer proficiency
- Organizational and time management skills
- Attention to detail.
- Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills
- Calm and professional appearance
Why Work for Senior Helpers?
- Great Place to Work® Certified—91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
- Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
- Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony
About Senior Helpers:
Since 2002, Senior Helpers® has been the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.