Office Manager

$24–$28/hour Performance-Based Bonuses

Help Build a Growing Business - and Share in the Success

Are you an organized, compassionate, and driven professional who enjoys solving problems, building relationships, and making things happen? Do you take initiative, thrive in a fast-paced environment, and want your work to make a meaningful difference?

Senior Helpers Eastside is looking for a dynamic, passionate, and driven Office Manager to oversee daily operations, develop our caregiver team, and help deliver exceptional service to clients and their families.

This is more than a traditional office job. You'll work directly with the owner, contribute ideas, improve processes, and play an important role in growing our business. We're looking for someone who takes ownership, follows through, and is always looking for ways to make things better and celebrate success. We're looking for someone who helps move the business forward.

Why Join Us?

• Great Place to Work® Certified: Join a team that values its people.
• Autonomy and Trust: Take ownership of your work without unnecessary micromanagement.
• Variety and Challenge: Enjoy a dynamic role spanning operations, client services, caregiver leadership, and problem-solving.
• A Voice in the Business: Work alongside the owner and help shape our growth.
• Meaningful Work: Help seniors receive compassionate care at home while supporting their families and caregivers.
• Opportunity to Grow: Develop your skills and take on greater responsibility as the business expands.

What You'll Do

Office Operations and Caregiver Management

• Oversee daily office operations and caregiver scheduling.
• Coordinate caregiver recruitment, hiring, onboarding, training, recognition, and performance improvement.
• Build strong caregiver relationships that support engagement, retention, and performance.
• Maintain accurate records and organized processes.
• Identify problems, take initiative, and improve operational efficiency.

Client Services and Relationship Management

• Coordinate client services and caregiver schedules to support reliable, consistent care.
• Serve as a responsive point of contact for clients, families, and caregivers.
• Address questions and concerns with compassion, professionalism, and follow-through.
• Communicate changing client needs and service updates to appropriate team members.
• Help maintain accurate client information, schedules, and service documentation.
• Identify opportunities to improve client satisfaction, strengthen relationships, and support client retention.

Who We're Looking For

The right person is proactive, dependable, resourceful, and energized by responsibility. You are someone who:

• Takes initiative and solves problems independently.
• Is highly organized and manages competing priorities effectively.
• Communicates clearly and builds trust with clients, families, and caregivers.
• Balances compassion with accountability and sound judgment.
• Enjoys helping others succeed and contributes to a positive, collaborative workplace culture.
• Takes responsibility for results and is motivated to learn, improve, and grow.

Being an engaged team member who actively contributes to a positive, supportive workplace culture is essential to success in this organization.

Qualifications

• At least one year of office management, scheduling, healthcare administration, home care, or related experience preferred.
• Strong organizational skills, attention to detail, and ability to prioritize in a changing environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and internet-based applications.
• Ability to learn new software quickly and work independently as well as collaboratively.
• Strong work ethic, integrity, initiative, and a positive attitude.
• Bachelor's degree preferred.

Home care experience is helpful, but we're open to candidates with transferable experience who demonstrate initiative, strong people skills, and a genuine desire to learn.

Compensation & Benefits

Competitive Pay and the Opportunity to Earn More

• $24–$28/hour, depending on experience and qualifications.
• Performance-based bonuses tied to established goals and results.
• Paid Time Off (PTO)/paid sick leave in accordance with applicable requirements.
• Health, dental, and vision insurance.
• IWELL Wellness platform.
• Voluntary Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity coverage.
• Voluntary Long-Term Disability
• 401(k) retirement plan.
• Life Insurance.
• Pet insurance.
• Prepaid legal services.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Employee Assistance Program (EAP).
• Identity theft protection.
• Employee discounts for travel, hotels, movies, theme parks, car rentals, and more.
• Employee rewards programs.
• Pay on Demand.
• Mileage reimbursement for eligible business-related travel.
• Professional development and opportunities for increased responsibility as the business grows.

We believe people who take ownership and deliver results should have the opportunity to be recognized and rewarded. We value initiative, welcome new ideas, and trust our team to make meaningful contributions.

Ready to Make a Difference?

Bring your drive. Help us grow. Get rewarded for your results. Apply today! Tell us what strengths you would bring to Senior Helpers Eastside and why this opportunity excites you.

About Senior Helpers Eastside

We are an independently owned and operated franchisee of SH Franchising, LLC, doing business as Senior Helpers®. Since 2005, Senior Helpers has been a leading franchisor of in-home senior care businesses, with locations across the country.

Our services range from specialized care for individuals with chronic conditions to companionship and assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life of our clients, their families, and our employees.

Senior Helpers Eastside is proud to be an equal opportunity employer. We prohibit discrimination and harassment based on any characteristic protected by applicable federal, state, and local laws.