Human Resources Specialist (Recruiting & Employee Experience)

Senior Helpers of Baltimore & Central Maryland

Salary Commensurate with Experience | Full-Time | Exempt

In-Office Position at our Lutherville-Timonium Location

Help Us Build the Best Home Care Team in Maryland.

At Senior Helpers of Baltimore & Central Maryland, we believe exceptional care begins with exceptional people.

We're looking for an experienced Human Resources professional who is passionate about recruiting outstanding employees, developing people, strengthening culture, and helping build an organization where employees choose to stay and grow.

This isn't a traditional HR position focused solely on policies and paperwork. You'll be a key member of our leadership team, responsible for attracting great talent, creating an outstanding employee experience, maintaining compliance, and continuously improving how we support our team.

If you're energized by building organizations—not just filling positions—we'd love to meet you.

Why Join Senior Helpers?

We're proud to be Maryland's first and only CHAP Age-Friendly Care at Home Certified home care agency, setting the standard for compassionate, evidence-based care for older adults.

As our Human Resources Specialist, you'll have the opportunity to shape the future of our organization while making a meaningful difference in the lives of both our employees and the seniors we serve.

What You'll Do

Talent Acquisition & Recruiting

• Lead recruiting efforts for caregivers and office employees

• Manage our Hireology recruiting platform and applicant pipeline

• Source, interview, and evaluate candidates

• Coordinate interviews and New Hire Orientation

• Build community recruiting partnerships

• Improve recruiting strategies and hiring metrics

Employee Experience

• Create an exceptional onboarding experience

• Facilitate orientation and help employees become "Ready for Scheduling"

• Support employee engagement and recognition initiatives

• Coach managers on employee relations and performance management

• Foster a positive, professional workplace culture

Human Resources & Compliance

• Maintain employment records and HR documentation

• Support benefits administration and payroll audits

• Ensure compliance with employment laws, CHAP standards, COMAR regulations, and company policies

• Maintain personnel files, certifications, and required training records

• Assist with investigations, performance documentation, and policy administration

HR Operations

• Develop dashboards and workforce metrics

• Analyze recruiting, retention, and turnover trends

• Improve HR systems and workflows

• Recommend process improvements that help our organization grow

What We're Looking For

We're seeking someone who is:

• Passionate about building great teams

• Highly organized and detail-oriented

• An excellent communicator and relationship builder

• Professional, confident, and trustworthy

• Comfortable coaching managers and employees

• Able to balance compassion with accountability

• Motivated to improve systems and solve problems proactively

Qualifications

Required

• Five or more years of Human Resources experience

• Experience recruiting hourly employees

• Experience with employee relations and performance management

• Knowledge of employment law and HR compliance

• Experience with Applicant Tracking Systems (ATS) and HRIS platforms

• Excellent written, verbal, and interpersonal communication skills

• Strong Microsoft Office 365 skills

Preferred

• Home Care, Home Health, Healthcare, or Senior Living experience

• SHRM-CP, SHRM-SCP, PHR, or similar HR certification

• Experience with Hireology, WellSky, Infiniti HR, or similar platforms

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)

What We Offer

• Competitive salary

• Paid vacation, holidays, and personal time

• Professional development opportunities

• Leadership mentoring

• A collaborative leadership team

• The opportunity to make a lasting impact on a growing organization

• A culture built on integrity, accountability, compassion, and continuous improvement

The Difference You'll Make

The people you hire, develop, coach, and support will directly influence the quality of care our clients receive every day.

This is an opportunity to build something meaningful—to strengthen our culture, develop future leaders, and help create one of the best places to work in home care.

If you're ready to help shape the future of Senior Helpers of Baltimore & Central Maryland, we'd love to hear from you.

Apply today and help us build an organization where exceptional people choose to work, grow, lead, and serve.