What are the responsibilities and job description for the Business Development Specialist position at Senior Care Authority | Greater Cleveland?
The Company
Senior Care Authority (SCA) is a leading eldercare consulting and placement firm. The Company is based in Nevada with 100 locally owned office locations nationwide. SCA provides seniors and families with personalized, concierge-style services to help them evaluate and select the very best living and care solutions that fit their specific situation. The Greater-Cleveland office was established in 2018 and is comprised of nine professionals. The company has established agreements with senior living communities across Northeast Ohio including independent living, assisted living, and memory care communities.
The Opportunity
We seek to hire a full-time sales/business development specialist (BDS) to drive referrals, build relationships and increase market awareness of our services with key referral sources primarily in Cuyahoga and Lorain County. The BDS will drive referrals from both healthcare (hospitals, skilled nursing, etc.) and non-health care sources (attorneys, senior centers, etc.). This position will be responsible for growing the number of professional contacts within each account that refer to SCA and achieving a target number of direct client referrals to meet or exceed monthly goals.
The Candidate
The ideal candidate is a sales/marketing professional with experience and relationships in the senior healthcare arena. We are seeking that unique salesperson that is both assertive yet compassionate; focused on driving results but in an ethical manner and tailored to providing the highest quality service and outcomes to seniors and families. The ability to work both independently and as part of a close-knit team will be critical to success. Having existing local relationships in healthcare and/or senior services is also desired.
Compensation package includes base salary, attractive commission structure with no cap, select benefits and a flexible work environment.
Responsibilities
- Develop (or expand upon existing) relationships that drive patient/client referrals for senior living communities and consulting engagements
- Pre-qualify clients and ensure transition to SCA placement/consulting specialist
- Consistently achieve goals for number of referrals and placements each month
- Build the SCA brand among a network of healthcare professionals and raise awareness of our multiple service offerings and how SCA can best help clients/patients
- Achieve goals through expanding existing relationships, reaching out to potential new referral sources, managing appointments, in-person meetings and presentations.
- Work collaboratively with internal management team and external partners to ensure the highest quality experience for client's education, placements and overall engagement
Qualifications
- New business development experience in a healthcare or senior services setting
- Self-motivated. This position is highly entrepreneurial and requires the ability to work largely independently but also in conjunction with SCA teammates and partners
- Ability to travel throughout Cuyahoga and Lorain counties (required)
- Experience with Salesforce or similar CRM (preferred)
- Bachelor's degree (strongly preferred)
- Existing healthcare/senior services relationships in the target market (strongly preferred)
*Senior Care Authority is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
Visit our website to learn more at:
www.seniorcareauthority.com/locations/greater-cleveland/
Send resume to Diane Strunak at diane@seniorcareauthority.com to be considered for this position