Quality Control Technician

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 1,400 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby’s®, Aunt Nellie’s®, READ®, Seneca Farms®, Green Valley®, Green Giant®, CherryMan®, Paradise®, Pennant®, and Seneca labels, including Seneca snack chips. Seneca also provides vegetable products to other companies under various co-pack arrangements.

Seneca Foods offers an excellent benefit package including Medical, Dental, Vision, Life insurance, 401K, Short-Term and Long-Term Disability, Paid Time Off and more! Help us make our Farm Fresh Goodness Great! Come join the Seneca Foods team – Apply now!

Job Overview:

The Quality Control Technician is responsible for reviewing, maintaining, organizing, and verifying quality-related records and documentation to ensure accuracy, completeness, and compliance with established company procedures and applicable requirements. This position primarily works in an office environment and supports Quality Assurance through recordkeeping, sample preparation, testing documentation, and coordination with other departments. The ideal candidate is detail-oriented, organized, accurate, and able to maintain the confidentiality of company information.

RESPONSIBILITIES

Quality Records and Documentation:

• Review production, quality, inspection, sanitation, food-safety, and other related records for accuracy, completeness, and compliance with established procedures.
• Maintain accurate and organized electronic and paper records.
• Maintain the confidentiality, accuracy, and integrity of company records and information.
• Coordinate annual record shredding and identify Quality Assurance records eligible for shredding.
• Complete assigned work accurately and within established deadlines.

Sample Processing and Quality Control:

• Process and package weekly samples and sample requests.
• Set up, grade, and clean up daily production samples.
• Conduct shelf-life studies.
• Pull samples from the warehouse as needed.
• Log product attributes and maintain related records.
• Deliver products and instruments to outside laboratories as needed.

Hold Area and Product Tracking:

•        Maintain the Hold area, including documenting holds in and out, maintaining logs, and compiling appropriate records.

Water Sampling and Testing:

• Collect daily water samples from established plant sources.
• Log and report water test results.
• Maintain the titration log and related documentation.

Regulatory and Quality Documentation:

• Maintain and prepare documentation for USDA contracts and remain aware of contract status and requirements.
• Maintain current Kosher certificates.
• Maintain documentation for downtime and repairs, incoming ingredients, and Certificates of Analysis (COAs).
• Assist with auditing thermal processes.
• Maintain and edit formulas as needed.

Communication and Collaboration:

• Prepare reports for meetings and other quality-related purposes.
• Assist with training as needed.
• Work cooperatively with Quality Assurance, Production, Warehouse, Maintenance, Can Plant, and other personnel.
• Communicate effectively and professionally with employees at all levels of the organization.
• Perform other duties as assigned.

QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent required.
• Previous experience in quality control, quality assurance, food processing, manufacturing, records management, documentation, or a related field preferred.
• Previous experience reviewing quality, production, food-safety, regulatory, or other controlled documentation preferred.

Computer and Technical Skills:

• Experience using GEM, SAP, Excel, Word, PowerPoint, and Outlook, or similar computer systems preferred.
• Ability to accurately enter information into computer systems and maintain electronic and paper records.
• Ability to read, understand, and follow written procedures, instructions, and forms.

Attention to Detail and Accuracy:

• Strong attention to detail and commitment to accuracy.
• Demonstrated ability to review detailed records and identify missing, incomplete, or inconsistent information.
• Ability to exercise sound judgment when identifying documentation discrepancies or issues requiring follow-up.
• Ability to maintain the accuracy and integrity of company records and information.

Organization and Recordkeeping:

• Strong organizational and recordkeeping skills.
• Ability to maintain accurate, complete, and organized documentation.
• Ability to prioritize multiple tasks and meet established deadlines.

Communication and Interpersonal Skills:

• Ability to communicate effectively and professionally with employees at all levels of the organization.
• Ability to work cooperatively as part of a team.
• Ability to coordinate and communicate with Quality Assurance, Production, Warehouse, Maintenance, Can Plant, and other personnel as needed.

Confidentiality and Work Ethic:

• Ability to maintain the confidentiality of company records and information.
• Ability to work independently with appropriate direction and follow established procedures.
• Ability to complete assigned work accurately and within established deadlines.

Physical and Functional Requirements:

• Ability to sit for extended periods while performing computer work and reviewing records.
• Ability to use a computer, keyboard, mouse, telephone, and other standard office equipment.
• Ability to perform repetitive hand and finger movements associated with keyboarding, data entry, filing, and handling documents.
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