Digital Accessibility & QA Analyst

Job Title: Senior Digital Accessibility & QA Analyst – WCAG, Software Testing & UAT

Job Location: Augusta, ME (Hybrid – Must reside in Maine within approximately 1 hour of Augusta)

Contract Length: November 16, 2026 – June 30, 2027, with likely extension

Pay Range: $41–$51/hr W2, depending on experience

Experience Level: Senior Level

Work Schedule: Monday–Friday, 40 hours per week, 8:00 AM–5:00 PM

Work Arrangement: Hybrid – Onsite attendance required as requested by the client

Position Overview

Our government client in Augusta, Maine is seeking an experienced Senior Digital Accessibility & QA Analyst to support enterprise technology modernization, software quality assurance, digital accessibility compliance, and end-user training initiatives.

This position combines WCAG accessibility testing, software QA, User Acceptance Testing (UAT), business analysis, and training to ensure that websites, applications, and digital technology solutions are functional, accessible, compliant, and aligned with business requirements.

The ideal candidate will have extensive experience evaluating digital accessibility, conducting functional testing, documenting system requirements, and supporting technology implementations through training and stakeholder collaboration.

This is a hands-on accessibility and quality assurance position requiring strong analytical, documentation, communication, and problem-solving skills.

Important: Candidates must currently reside in Maine, live within approximately one hour of Augusta, and be available to work onsite as requested.

Key Responsibilities

• Evaluate websites, software applications, digital documents, and technology solutions for compliance with Web Content Accessibility Guidelines (WCAG) and applicable accessibility standards.
• Conduct accessibility assessments, identify barriers, document findings, and recommend remediation strategies.
• Utilize accessibility testing tools and assistive technologies to evaluate usability and compliance.
• Collaborate with development teams to address accessibility issues and validate implemented fixes.
• Develop, execute, and document functional testing, regression testing, and User Acceptance Testing (UAT) activities.
• Create test plans, test cases, test scenarios, and supporting QA documentation based on business and functional requirements.
• Identify, document, track, and validate software defects, accessibility concerns, and system usability issues.
• Support application enhancements, system upgrades, software implementations, and technology modernization initiatives.
• Gather, analyze, and document business requirements, operational workflows, and functional specifications.
• Serve as a liaison between business stakeholders, developers, technical teams, and project leadership.
• Develop and deliver end-user training programs, instructional materials, user guides, and system documentation.
• Conduct training sessions, workshops, and knowledge-sharing activities to support successful technology adoption.
• Analyze business processes and recommend improvements to system usability, accessibility, and operational efficiency.
• Maintain testing records, accessibility findings, requirements documentation, and project status reports.
• Communicate testing outcomes, project risks, recommendations, and implementation progress to technical and nontechnical stakeholders.
• Support continuous improvement of accessibility testing practices, quality assurance processes, and end-user experiences.

Required Qualifications

• 5 years of experience in digital accessibility, WCAG compliance, or accessibility testing.
• 7 years of experience in software Quality Assurance (QA), including functional testing and User Acceptance Testing (UAT).
• 10 years of experience developing or delivering training, instructional materials, or end-user education.
• Strong working knowledge of Web Content Accessibility Guidelines (WCAG) and digital accessibility best practices.
• Hands-on experience evaluating websites, software applications, and digital content for accessibility and usability.
• Experience identifying, documenting, tracking, and validating software defects and accessibility issues.
• Strong understanding of software testing methodologies, test case development, regression testing, and UAT processes.
• Experience gathering, analyzing, and documenting business requirements and operational workflows.
• Ability to collaborate effectively with business stakeholders, development teams, QA professionals, and project leadership.
• Strong experience preparing professional documentation, testing reports, training materials, and technical summaries.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline.
• Must currently reside in Maine and live within approximately one hour of Augusta.
• Must be available to work onsite in Augusta as requested by the client.

Preferred Qualifications

• Previous experience supporting Maine state government technology initiatives.
• Background working on government modernization projects or enterprise technology implementations.
• Experience using accessibility testing tools such as axe DevTools, WAVE, Accessibility Insights, or similar solutions.
• Hands-on experience with assistive technologies, including JAWS, NVDA, VoiceOver, and keyboard-only navigation.
• Knowledge of Section 508, WCAG 2.1, and WCAG 2.2 accessibility standards.
• Experience testing accessible PDF documents, electronic forms, and other digital content.
• Familiarity with software defect tracking, test management, and QA reporting tools.
• Experience coordinating accessibility remediation, defect validation, and application quality improvements.
• Strong business analysis, process improvement, and stakeholder engagement experience.
• Experience designing and delivering structured end-user training programs.

Additional Requirements

• Must successfully complete required background screening and fingerprinting.
• Must be available for virtual interviews and applicable identity verification procedures.
• Must be able to attend onsite meetings and support project activities in Augusta when requested.
• Travel and commuting expenses for required onsite attendance are not reimbursed.

Why This Opportunity?

• Support meaningful digital accessibility and technology modernization initiatives for a government organization in Maine.
• Help ensure that digital applications, websites, and technology services are accessible to individuals with disabilities.
• Apply expertise in WCAG compliance, software QA, UAT, and accessibility testing.
• Collaborate with technical teams, business stakeholders, and project leadership to improve enterprise technology solutions.
• Contribute to successful software implementations through requirements analysis, testing, and end-user training.
• Hybrid work arrangement with onsite attendance based on project needs.
• Competitive compensation of $41–$51/hr W2.
• Contract opportunity with potential extension beyond June 2027.

About Seneca Resources

Seneca Resources is a client-focused provider of Information Technology consulting services and workforce solutions for government and commercial organizations across the United States.

Our success is driven by a strong corporate culture that values collaboration, professional growth, and career development. We offer engaging work, competitive compensation, ongoing training, and opportunities for advancement.

Seneca Resources is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.