What are the responsibilities and job description for the Network Operations Support Technician (3rd Shift) position at Seneca Resources Company, LLC?
Position Title: Network Operations Support Technician (3rd Shift)
Location: Montgomery, AL (On-Site)
Clearance Requirements: None
Pay Rate: $18.00 - $20.00 per hour
Position Description:
We are seeking a dedicated Network Operations Support Technician to join a dynamic 24/7 support team in Montgomery, Alabama. This full-performance role involves monitoring and maintaining critical statewide LAN/WAN networks, including wireless, VPN, point-to-point, and campus configurations across multiple agencies. You will be responsible for responding to network alarms, troubleshooting issues, updating incident records, and supporting the reliability of voice and data services. The position requires shift work, including training on 2nd and 1st shifts before transitioning to the overnight schedule (12am - 8am). If you thrive in a fast-paced environment with a focus on network stability and customer service, this opportunity is ideal for you.
Top Requirements:
- Minimum 1 year of experience with LAN/WAN maintenance and support
- Minimum 1 year of call center or service desk experience
- Knowledge of voice and data circuits with troubleshooting skills
- Experience with incident management systems such as ServiceNow or Remedy
- At least 1 year of systems analysis or service desk experience
- High School Diploma or GED
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Salary : $18 - $20