Demo

Crisis Counselor

Seneca Family of Agencies
Concord, CA Full Time
POSTED ON 6/7/2026
AVAILABLE BEFORE 8/6/2026

As the Crisis Counselor, you will provide crisis support for youth enrolled in the Partial Hospitalization Program (PHP). Counselors will facilitate daily group sessions and individual supports in collaboration with the transdisciplinary team. Counselors will provide a safe and nurturing environment for youth enrolled in the program and will intervene as necessary to assist the youth in developing skills for growth and maintaining stabilization. Counselors will participate in the daily clinical treatment planning with the transdisciplinary team and assist the PHP Clinician with case management duties as appropriate. 

ABOUT STEP PROGRAMS

The STEP (Skills, Transitions, Exploration, and Progress) program provides Partial Hospitalization services to youth ages 12-17. The goal of the STEP program is to provide intensive, short-term stabilization services to enable our clients to step down to lower levels of outpatient mental health treatment. All groups are designed to teach youth the skills necessary to help them learn about their mental health, provide psychoeducation, and help them learn skills to feel better and be safe. STEP consists of a multidisciplinary team of counselors, clinicians, a nurse, psychiatrist, and program supervisor.

ABOUT SENECA 

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities:

  • Assist transdisciplinary team in creating a welcoming environment for the youth
  • Engage youth in daily groups focused on supporting youth in developing coping skills
  • Participate in daily clinical treatment planning with transdisciplinary team
  • Participate in holding on-call responsibilities, as needed
  • Participate in weekly supervision with supervisor
  • Maintain accurate documentation and paperwork including, but not limited to mental health notes, progress notes, incident reports, time sheets, and mileage reimbursement as needed
  • Provide transportation for youth and families, as needed
  • Support other Seneca or STEP programs when needed
  • Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training

Qualifications:

  • Bachelor’s degree, preferably in social service-related field
  • At least 21 years of age
  • TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  • Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
  • Own vehicle preferred 
  • Mental Health Rehabilitation Specialist (MHRS) a plus

    Schedule

    • Full-time; On-site at STEP facility
    • Monday - Friday, 8 am - 4:30 pm

    Benefits:

    • Starting at $24.04 - 26.54 per hour
      • Actual salary is dependent on creditable experience above the minimum qualifications for the role
      • Salary increases each year
    • 5 weeks of PTO, 11 paid holidays
    • Mileage reimbursement
    • Comprehensive employee benefits package: 
      • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
      • Long-term disability, family leave, and life insurance.
      • 50% paid premiums for dependents.
      • 403b retirement plan.
      • Employer-Paid Assistance Plan.
    • Seneca is a Public Service Loan Forgiveness certified employer
    • Abundant promotional opportunities across the agency in California and Washington

    Key Words: Mental Health, Non-profit, Nonprofit, Youth, Advocate, Family, Children, Families, Behavioral Health, Healthcare, Youth Support, Family Engagement, Behavioral Coaching, Mental Health Services, Crisis Intervention, Case Management, Community Resources, Support Networks, Safety Planning,  Self-Care Plans, Advocacy, Cultural Competency, Skill Development, Crisis Communication, De-escalation Techniques, Training and Supervision

     

     

    Salary : $24 - $27

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