Service & Support Administrator (SSA)

Seneca County Opportunity Center

Hourly/Full-Time/Non-Exempt/Classified

JOB DUTIES INCLUDE*:
Initially and annually thereafter, assess individual’s need for services. Compose an assessment
and Individual Support Plan (ISP), with the assistance of the team that addresses the identified
needs, as well as focuses on their strengths, interests, and talents and integrates all sources of
support. Write and complete all necessary forms, reports, correspondence and distribute to team
as necessary. Facilitate meetings and ensure the individual fully participates in all meetings to the
extent possible. Assist the individual and/or guardian(s) to make decisions regarding provision of
services and their lives, using a team approach. Maintain responsibility of single point of
coordination. Monitor services to ensure consistent implementation of services and achievement
of desired outcomes. Must ensure the health, safety, and welfare of individuals through
monitoring. Report any areas of non-compliance or concern to Director of SSA and/or IA, if
appropriate. Assist individuals and families with choosing providers to implement services in ISP
through objective facilitation. Assist individuals to resolve concerns with provider. Facilitate
communication between providers of all settings. Communicate directly with all providers of
service. Submit all required documents, including recommendation for Level of Care, to ensure
that individual initially obtains and annually maintains eligibility for all HCBS waiver services.
Ensure individual receives Due Process and appeal rights. Prepare electronic case notes daily.
Maintain acceptable productivity level, as agreed with supervisor. Provide referral and linkage
for community resources. Assist individual and team with accessing option for seeking community
employment and community connections. Establish relationships with individuals, families,
guardians, community professionals, and service providers. Maintain relationships to ensure
trust, cooperation, and collaboration. Participate in and attend continuing education and in
services. Perform other duties as assigned.

INTERESTED APPLICANTS MAY APPLY BY APPLICATION, RESUME AND COVER
LETTER TO:
SENECA COUNTY OPPORTUNITY CENTER
ATTENTION: TAWNY LEJEUNE
780 E. CR 20
TIFFIN, OHIO 44883

Or by email to
tlejeune@senecadd.org