Accounts Receivable Supervisor

Company Description

Senderra Specialty Pharmacy, the largest independent full-service specialty pharmacy in the U.S., is dedicated to transforming healthcare through patient-centered care and innovative solutions. With over 760 employees, Senderra leads the industry in delivering life-changing support to patients with chronic and complex conditions. Our commitment to superior patient outcomes is evident in our proprietary technology, collaborative efforts with healthcare providers and pharmaceutical manufacturers, and financial accessibility initiatives. State-of-the-art pharmacy distribution centers enable us to meet the growing demand for specialized care nationwide.

Role Description

The Accounts Receivable (AR) Supervisor is responsible for overseeing the day-to-day operations of the accounts receivable department to ensure accurate and timely billing, collections, cash application, and reporting. This role supervises AR staff, enforces credit policies, and ensures compliance with internal controls and company procedures. The AR Supervisor works closely with internal departments and external customers to resolve issues, improve processes, and support overall financial health and cash flow of the organization.

ESSENTIAL FUNCTIONS

·     Maintain good vendor/PBM relationships for issue investigations.

·     Maintain the Deposit Reconciliation worksheet daily by recording credit card payments, check payments and any other deposits.

·     Balance Deposit Reconciliation workbook for month end.

·     Pull month end HealNow and Square statements

·     Work 3^rd Party Aged Claims

·     Pull Audit documentation as requested by the Director of Financial Operations

·     Create aged pt report for invoicing notes.

·     Review zero pay as requested by the Sr. Staff Accountant.

·     Process/Deposit Live Checks received in the mail.

·     Call on outstanding Pt and third-party refund checks.

·     Supervise and support AR staff in daily activities, including invoicing, payment processing, collections, and account reconciliations.

·     Assist in the development and implementation of policies, procedures, and internal controls.

·     Support month-end and year-end close processes related to accounts receivable.

·     Train, mentor, and evaluate performance of AR team members.

·     Other Duties as Assigned

SKILLS & ABILITIES

Education: Associates Degree in Medical Billing or Accounting Required

Experience Requirements: Some experience in an accounting position including accounts receivable activities, preferably in a healthcare setting. Medical or Pharmacy claims is experience preferred.

Essential Skills/Experience:

• Strong written and verbal communication skills
• 3–5 years of progressive experience in accounts receivable and or Medical Billing, with at least 1–2 years in a supervisory or team lead role Required.
• Proven time management and organizational skills
• Strong analytical skills
• Proven ability to prioritize and multi-task
• Proficient use of computers, especially Microsoft Excel is required

Qualifications

• Strong Analytical Skills and Account Reconciliation experience
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Experience in the healthcare industry is a plus
• Proficiency in accounting software and Microsoft Office Suite