Park Attendant

Job Summary

Join our vibrant outdoor recreation team as a Park Attendant, where your enthusiasm and dedication will ensure visitors enjoy a safe, clean, and welcoming environment.

POSITION SUMMARY

The Park Attendant (PA) Team is responsible for the daily operation, security, customer service, fee collection, and monitoring of U.S. Army Corps of Engineers recreation areas and campgrounds. The team serves as the primary point of contact for visitors and ensures facilities remain safe, clean, secure, and operational during scheduled performance periods.

The position requires a two-person team capable of maintaining a continuous on-site presence, operating campground reservation and fee collection systems, conducting patrols and inspections, responding to visitor needs, and supporting emergency access and safety requirements.

KEY RESPONSIBILITIES

Campground Operations

• Operate campground gatehouses and visitor entry stations.
• Open and close campground gates and facilities according to established schedules.
• Enforce campground rules, quiet hours, occupancy requirements, and visitor regulations.
• Maintain a continuous on-site presence during scheduled duty periods.
• Provide information and assistance to campers and visitors.

Fee Collection & Registration

• Register campers and visitors using Recreation One Stop (R1S)/Recreation.gov.
• Collect camping, day-use, shelter, and special-use fees.
• Process reservations, permits, passes, and deposits.
• Maintain accurate financial records and safeguard collected funds.
• Prepare and submit required reports and documentation.

Patrols & Inspections

• Conduct routine campground patrols and facility inspections throughout the day.
• Inspect campsites, restrooms, shower facilities, shelters, beaches, and recreation areas.
• Identify safety hazards, maintenance issues, and rule violations.
• Document inspections, incidents, accidents, complaints, and visitor concerns.
• Report deficiencies and emergencies to Corps personnel promptly.

Customer Service

• Provide courteous and professional assistance to visitors.
• Answer gatehouse telephone calls and visitor inquiries.
• Assist campers with reservations, registrations, directions, and facility information.
• Resolve routine visitor concerns and elevate issues when necessary.

Safety & Emergency Response

• Monitor park conditions and visitor activities.
• Facilitate emergency vehicle access when required.
• Open gates for emergency departures and emergency responders.
• Report accidents, injuries, violations, and emergencies immediately.
• Coordinate with park rangers, law enforcement, and project staff.

Facility & Site Maintenance

• Maintain gatehouse cleanliness and appearance.
• Keep assigned campsite and living area neat and sanitary.
• Monitor restroom conditions and report maintenance needs.
• Assist with special programs such as Life Jacket Loaner Programs where applicable.
• Support shelter operations, reserved area setup, and other site-specific requirements.

Record Keeping

• Maintain daily logs of activities, inspections, incidents, complaints, and visitor interactions.
• Complete required fee collection and administrative documentation.
• Maintain inventory records for government-furnished equipment and supplies.

MINIMUM QUALIFICATIONS

• Must be at least the legal age of majority in the state where work is performed.
• Must be physically and mentally capable of performing campground operations and patrol duties.
• Basic computer proficiency required.
• Ability to learn and operate Recreation One Stop (R1S)/Recreation.gov systems.
• Ability to communicate effectively with the public.
• Ability to work outdoors in varying weather conditions.
• Ability to walk, drive, and inspect recreation facilities regularly.
• Ability to respond appropriately during emergency situations.

REQUIRED SKILLS

• Customer service and public interaction.
• Cash handling and fee collection.
• Computer data entry and reservation management.
• Observation and problem-solving skills.
• Written documentation and record keeping.
• Teamwork and independent decision-making.
• Time management and organizational skills.

WORK ENVIRONMENT

• Campground and recreation area setting.
• Outdoor work in all weather conditions.
• Extended periods of standing, walking, and driving within recreation areas.
• Weekend, holiday, and rotating shift work required.
• On-site residency during scheduled performance periods.
• Frequent interaction with the public.

PREFERRED EXPERIENCE

• Campground hosting or park attendant experience.
• Customer service or hospitality experience.
• Cash handling and point-of-sale systems.
• Recreation, tourism, outdoor operations, or property management experience.
• Experience using reservation or registration software systems.

Pay: $25.00 - $27.22 per hour

Experience:

• park attendant: 1 year (Required)

Work Location: In person

Salary : $25 - $27