Sr. Supervisor, Business Ethics and Compliance

Sempra: Where opportunity powers impact

​​At Sempra, a better world begins with better energy—and with people who want to make a difference. That’s why we’re tackling the biggest challenges facing our industry while building ahigh‑performance culture where you can do your best work. Together, our teams support nearly 40 million consumers across the U.S., strengthening the communities we serve and creating impact that extends far beyond the workplace. Here, collaboration, inclusivity and shared purpose empowers you to grow your passion, build a rewarding career and contribute to something bigger—helping shape a better energy future for all.

Primary Purpose
Oversees professional investigators and operational plans for ethics programs. Ensures compliance with internal policies and external regulations while promoting best practices and continuous improvement within the team. This position is responsible for the effective operation and continuous improvement of Sempra’s Ethics & Compliance Helpline. Oversees processes, system functionality, data quality, and reporting to ensure concerns are handled consistently and timely. Partners with IT and vendors on system enhancements and maintains data integrity. Supervises team operations and manages sensitive information with discretion and sound judgment.

Duties and Responsibilities

• Oversees the day-to-day operations of reporting, case management, and issue resolution processes, including intake, assessment, assignment, tracking, and resolution activities.
• Develops, implements, and maintains operational processes, procedures, and standards to support consistency, efficiency, effectiveness, and quality outcomes.
• Reviews complex or sensitive matters and provides guidance, recommendations, or escalation support in accordance with established policies, procedures, and requirements.
• Ensures compliance with internal policies, governance requirements, and applicable regulatory standards and recommends improvements to enhance program effectiveness.
• Develops and maintains reports, dashboards, metrics, presentations, and other materials to support decision-making, stakeholder communications, and program oversight.
• Monitors and maintains data quality, documentation standards, and recordkeeping practices to support accurate reporting and informed business decisions.
• Oversees and develops team members, promotes best practices and awareness of emerging trends, and manages workload distribution, resources, and priorities to meet service, quality, and operational objectives.
• Performs other duties as assigned.

Qualifications:

Education

Required:

• Typically requires a 4 year degree in a relevant field, or equivalent combination of relevant education and experience.

Preferred:

• Degree in Business, Human Resources, Legal Support, Compliance, Information Systems or a related field is desired, or equivalent experience.

Experience

Required:

• Typically requires 5 years of related experience.
• Must reside in Southern California or be willing to relocate upon hire.

Preferred:

• Some experience in Human Resources, Labor Relations or a similar field or experience in a risk and compliance field is preferred. Experience working in, and managing complex data and creating dashboards, is preferred.

Knowledge, Skills and Abilities

Required:

• Ethical Decision-Making - The ability to evaluate situations and make decisions based on ethical principles and values, ensuring actions align with organizational and societal norms.
• Risk Assessment and Management - The skill to identify, analyze, and mitigate potential ethical and compliance risks within an organization, developing preventive strategies.
• Policy Development and Implementation - The ability to develop, communicate, and enforce policies that promote ethical behavior and ensure compliance with legal and regulatory requirements.
• Training and Education - Proficiency in designing and delivering training programs that educate employees on ethical standards, compliance requirements, and best practices.
• Monitoring and Auditing - The capability to establish and maintain systems for monitoring compliance, conducting audits to identify gaps and areas for improvement.
• Conflict Resolution - The skill to mediate and resolve conflicts related to ethical dilemmas or compliance issues, fostering transparency and accountability.
• Cultural Competence - Understanding and respecting diverse cultural perspectives in ethics and compliance, ensuring inclusive and culturally sensitive practices.
• Data Privacy and Protection - Knowledge of data protection laws and practices, ensuring the organization handles personal information ethically and in compliance with regulations.

Preferred:

• Strong analytical skills, including the ability to review data, identify trends, validate information, and translate findings into clear recommendations.
• Demonstrated ability to work collaboratively across functions and build effective relationships with internal stakeholders, vendors, and support teams.
• Strong organizational skills, with the ability to manage multiple priorities, track follow-up items, and maintain quality in a deadline-driven environment.
• Systems-oriented mindset, including the ability to learn new platforms, understand legacy data, troubleshoot issues, and identify practical system improvements
• Continuous improvement mindset with the ability to identify process gaps, recommend enhancements, and support implementation of practical solutions.