What are the responsibilities and job description for the Enterprise Services Technical Support- AFCENT position at Semper Valens Solutions?
Enterprise Services Technical Support
Full Time Shaw AFB, SC
Secret Clearance
Job Description:
The ESTS will provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. The ESTS's full time duty location will be onsite at Shaw AFB, SC but travel may be required to countries within the CENTCOM Area of Operations.
Job Duties
Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.
At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes.
We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.
Semper Valens Solutions is an Equal Opportunity Employer
Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.
Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.
All Jobs at Semper Valens Solutions: https://sempervalens.com/careers
Full Time Shaw AFB, SC
Secret Clearance
- This position is contingent upon contract award**
Job Description:
The ESTS will provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. The ESTS's full time duty location will be onsite at Shaw AFB, SC but travel may be required to countries within the CENTCOM Area of Operations.
Job Duties
- Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
- Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
- Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution
- Three (3) or more years' relevant experience; AND Firewall experience.
- CCNA or Network and ITIL Foundations required.
- Active Secret Clearance required.
Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.
At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes.
We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.
Semper Valens Solutions is an Equal Opportunity Employer
Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.
Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.
All Jobs at Semper Valens Solutions: https://sempervalens.com/careers
