What are the responsibilities and job description for the Physical Therapy Receptionist position at Semmes Murphey Clinic?
Apply
Job Type
Full-time
Description
The Physical Therapy Receptionist is responsible for greeting and processing patients for admission into the Physical Therapy center. This is a full-time, onsite position. We are open Monday to Friday and closed on weekends and major holidays.
Essential Duties & Responsibilities
MINIMUM REQUIREMENTS
#SMC
Job Type
Full-time
Description
The Physical Therapy Receptionist is responsible for greeting and processing patients for admission into the Physical Therapy center. This is a full-time, onsite position. We are open Monday to Friday and closed on weekends and major holidays.
Essential Duties & Responsibilities
- Schedule patient appointments
- Verify and pre-certify insurance benefits; build insurance cases
- Coordinate meetings and schedules
- Clean rooms and help with patient care
- Make callbacks to patients
- Keep up with daily supplies (braces, etc.)
- Accept co-pays from patients and issue receipt
- Obtain ABN forms, when needed
MINIMUM REQUIREMENTS
- High School Diploma or equivalent
- One (1) year of related experience and/or training
- Experience in a medical office setting
- General knowledge of the healthcare industry and Physical Therapy
- Proficient in Microsoft Office (Word, Excel, Outlook), internet software and electronic medical records (EMR)
- Effective communication, both oral and written
- Ability to comprehend and interpret verbal orders and direction
- Communicates effectively and professionally with patients, visitors, physicians, and coworkers
- Establishes effective working relationships among team members
- Ability to provide excellent customer service during difficult or emotional situations
- Ability to manage workflow and prioritize demands
- High level of confidentiality and discretion
#SMC