What are the responsibilities and job description for the Security Officer position at SEMINOLE NATION GAMING ENTERPRISE?
SUMMARY: Responsible for the efficient functioning of the Casino’s security operations at assigned property, in accordance with the established policies, procedures and controls. The ultimate objective of this position is to help advance the Seminole Nation by delivering value and signature moments every day.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to the following:
- Creates and supports a work environment/culture focused on building high-trust relationships by extending support and respect to all.
- Acts as a representative of the Casino, interacting with guests and employees in a courteous, professional manner.
- Generates necessary written reports regarding security-related incidents involving guests, employees and/or the facility.
- Escorts and observes guests and employees, to ensure their safety and protection; identifies potential safety hazards and reports same to the appropriate individual, for proper resolution.
- Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
- Acts as a dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies of any unusual or suspicious situations on property.
- Maintains a working knowledge of SNGE’s facilities, as well as special events on property, to advise guests and fellow employees of same, whenever possible.
- Maintains a series of keys, accessing locked areas as necessary.
- Accepts identification from all persons who appear to be under the age of 18, to ensure compliance with Tribal, state, and federal gaming regulations.
KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:
Three (3) months to twelve (12) months of similar or related experience. Equivalent to a high school education.
MANAGERIAL RESPONSIBILITY:
Has no supervisory responsibility.
PROBLEM SOLVING:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Must be a Team Player.
PHYSICAL DEMANDS:
The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds.
WORKPLACE ENVIRONMENT:
The job is performed indoors with frequent exposure to loud noises and fumes (e.g., cigarette smoke). Occasional exposure to objectionable conditions or variations such as those found in variable weather conditions or light industrial settings.