What are the responsibilities and job description for the Customer Service, Membership- (PT Temporary) position at SEMI?
Description
Job Title: Customer Service, Membership (PT Temporary)
Location: SEMI Milpitas Office
Status: Part-Time, Temporary
Compensation: $25.00 - $30.00 per hour (SF Bay Area candidates only)
Reports to: Director of Membership
Although we’re small, we’re mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and workforce development. We take pride in offering work-life balance so you can live your personal and professional life to the fullest.
As an equal opportunity employer, we welcome all to apply.
This position is a temporary port-time, non-exempt role- 20 hours per week and reports to the Director of Membership. This position will be based out of Milpitas, CA office.
THE ROLE:
We are seeking a Customer Service Membership Representative to assist with the Renewal of annual membership, Retention & Recruitment (3R’s) of SEMI members. This role is crucial in maintaining strong relationships with existing members while assisting in recruiting new members and addressing any membership-related inquiries.
CORE RESPONSIBILITIES:
SEMI is the global industry association representing the electronics manufacturing and design supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together. SEMI maintains offices in Berlin, Brussels, Hsinchu, Seoul, Shanghai, Singapore, Tokyo, Milpitas and Washington, D.C. For more information about SEMI, please visit us at SEMI.org.
Job Title: Customer Service, Membership (PT Temporary)
Location: SEMI Milpitas Office
Status: Part-Time, Temporary
Compensation: $25.00 - $30.00 per hour (SF Bay Area candidates only)
Reports to: Director of Membership
Although we’re small, we’re mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and workforce development. We take pride in offering work-life balance so you can live your personal and professional life to the fullest.
As an equal opportunity employer, we welcome all to apply.
This position is a temporary port-time, non-exempt role- 20 hours per week and reports to the Director of Membership. This position will be based out of Milpitas, CA office.
THE ROLE:
We are seeking a Customer Service Membership Representative to assist with the Renewal of annual membership, Retention & Recruitment (3R’s) of SEMI members. This role is crucial in maintaining strong relationships with existing members while assisting in recruiting new members and addressing any membership-related inquiries.
CORE RESPONSIBILITIES:
- Reach out to existing expired members
- Respond to Incoming member interest forms
- Set appointments for Director of Membership presentations to non-member companies that have attended recent SEMI Events
- Conduct check-in calls on near future expiring members.
- Meet required number of member contact attempts to contact per shift
- Great customer service skills
- Strong communications skills
- Working knowledge of Microsoft office & Outlook- (experience using Teams a plus)
SEMI is the global industry association representing the electronics manufacturing and design supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together. SEMI maintains offices in Berlin, Brussels, Hsinchu, Seoul, Shanghai, Singapore, Tokyo, Milpitas and Washington, D.C. For more information about SEMI, please visit us at SEMI.org.
Salary : $25 - $30
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