What are the responsibilities and job description for the Client Success Manager position at Sema Rise?
Company Description
Sema Rise is the #1 clinic growth consulting firm, specializing in professional marketing and consulting for select medical practices. Our services are designed to drive significant growth and success for medical practices globally.
Role Description
This is a full-time on-site role for a Client Success Manager located in Houston, TX. The Client Success Manager will be responsible for ensuring customer satisfaction, improving customer retention, and building strong client relationships. Daily tasks include managing client accounts, analyzing customer data to provide actionable insights, and delivering exceptional customer service.
Qualifications
- Customer Satisfaction and Customer Service skills
- Expertise in Customer Retention and Relationship Building
- Strong Analytical Skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with a team
- Experience in the healthcare consulting industry is a plus
- Bachelor's degree in Business, Marketing, Communications, or a related field