What are the responsibilities and job description for the Benefits Broker Intern (Fall Semester) position at Seltzer Group Partners?
About Us
Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues.
Benefits Broker Intern (Fall Semester)
Position Summary:
The Benefits Broker Intern (Fall Semester) will gain hands-on experience in the employee benefits industry while supporting the sales, service, and operations teams. This internship provides exposure to health and welfare benefits, client relationship management, compliance topics, carrier interactions, and benefits technology platforms. The ideal candidate is detail-oriented, professional, eager to learn, and interested in insurance, human resources, business, or healthcare administration.
Key Responsibilities:
Client Support
- Assist with preparation of client presentations, proposals, and renewal materials.
- Support account managers with client service requests and follow-up activities.
- Help organize employee communication and enrollment materials.
- Assist with benefit guide and open enrollment preparation.
Benefits Administration
- Learn and support benefits administration platforms, including Employee Navigator and carrier portals.
- Assist with enrollment audits and eligibility reviews.
- Help verify employee enrollment data and resolve discrepancies.
- Support implementation and onboarding activities for new clients.
Research & Analysis
- Research carrier plans, benefits trends, and industry updates.
- Monitor industry news related to healthcare, compliance, and employee benefits.
Sales & Marketing Support
- Assist producers with prospecting activities and lead tracking.
- Support LinkedIn and marketing initiatives.
- Help prepare materials for client meetings and networking events.
- Participate in carrier meetings and educational sessions.
Administrative Duties
- Maintain accurate client records and documentation.
- Assist with data entry and CRM updates.
- Organize electronic files and benefit-related documentation.
- Support special projects as assigned.
Qualifications:
- Currently pursuing a degree in Business, Human Resources, Insurance & Risk Management, Healthcare Administration, Marketing, Communications, or a related field.
- Interest in employee benefits, insurance brokerage, HR, or healthcare preferred.
- Customer service or general office support experience preferred.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to handle confidential information professionally.
- Strong attention to detail and willingness to learn.
- Ability to successfully pass a criminal background check, as permitted by law.
Internship Term: August – December (Fall Semester)
Schedule: Part-Time (10 – 20 hours per week)
Office Location: 60 W. Broad Street, Suite 302, Bethlehem, PA 18018
Compensation: Paid internship (hourly rate based upon experience and qualifications)
No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.