What are the responsibilities and job description for the Senior Key Account Manager position at SellCord?
Job Title: Senior Key Account Manager, Enterprise
Location: Bentonville, Arkansas
Reports To: VP Enterprise
Department: Operations
Job Overview:
The Senior Key Account Manager, Enterprise will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will join a team of Key Account Managers to support clients by tailoring strategies to drive account growth on Walmart.com. This role requires a mix of account strategy and strong client relationship skills.
As an Key Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.
Key Responsibilities:
- Manage the day-to-day operations for assigned accounts and act as the primary point of contact
- Prepare and deliver performance updates, replenishment reports, and meeting recaps
- Collaborate with internal teams to ensure smooth product launches and task execution
- Coordinate with advertising managers to optimize client campaign performance
- Monitor sales data and key performance indicators to identify trends and make recommendations
- Maintain strong client relationships through timely and professional communication
Skills and Qualifications:
- 4 years of experience in enterprise level client facing roles; marketing or sales experience is a plus
- Solid understanding of Walmart marketplace and Walmart.com functionality
- Proven experience using Scintilla, Salsify, or other Walmart specific technologies
- Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus
- Solid written and verbal communication skills, with attention to detail
- Ability to multitask and prioritize effectively in a fast-paced environment
- High emotional intelligence and ability to adapt to different client styles
- Strong organizational and time management skills
Why It's Awesome to Join SellCord:
- Be part of a dynamic and supportive team in a fast-growing company
- Enjoy opportunities for professional development and career growth
- Competitive compensation, benefits, 401K match, and paid time off days.
- Work with cross-functional teams dedicated to innovation and operational excellence