What are the responsibilities and job description for the Valet Full Time AM/PM $11 per hour plus tips_ JW Marriott Marco Island position at SELIG PARKING?
Join the AAA Parking family and work as a Valet! Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.
Key Responsibilities:
1. Guest Interaction:
- Greet and welcome all guests in a proper manner.
- Explain prices and the car retrieval procedure clearly to guests.
- Open hotel doors for guests and assist with luggage.
- Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.
- Assist guests with special needs or disabilities.
2. Vehicle Handling:
- Fill out valet ticket properly and conduct vehicle damage check
- Retrieve and park vehicles for guests quickly and efficiently.
- Maintain keys in an organized and secure manner.
3. Appearance and Presentation:
- Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.
- Ensure the valet area is clean, organized, and inviting.
4. Team Collaboration:
- Work closely with the hotel staff to ensure smooth guest arrivals and departures.
- Communicate effectively with colleagues to coordinate valet operations.
- Support team members during busy periods or special events.
5. Safety and Security:
- Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
- Report any accidents, injuries, or incidents to the supervisor immediately.
- Perform routine inspections of the valet area and equipment.
6. Maintain The AAA’s of Service:
- Attitude: A positive, can-do attitude with a passion for providing exceptional service.
- Appearance: Impeccable grooming and a professional appearance, reflecting the high standards of our clients and AAA Parking.
- Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.
- Must be at least 18 years old.
- Valid driver’s license with a clean driving record.
- Excellent communication and interpersonal skills.
- Basic English reading, writing, and communication skills.
- Strong attention to detail and ability to handle stressful situations with poise.
- Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).
- Flexible schedule based on business needs.
- Successfully pass a background and driving record check.
- Previous experience in hospitality or high-end customer service role preferred.
Salary : $11 - $14